[Resolved] Air Conditioner, Videocon — Mishandling of complaints | |||
Respected sir, With all due respect,I ,Nawal Kishor Mundhra , resident of faridabad wish to lodge a complaint against tha faulty services o[censored]r company.I purchased a videocon AC last year, still in waranty period, and due to god noes wat ,it has started malfunctioning. The engineer diagnosed that it is a case of gas leakage.They took the AC fr 3 days n after installation, the result was same,AC tripping again n agin. I thnk the soaring temp outside is well known by u.After paying fr d gadget ,if we are nt able to take its due advantage,wats d purpose f spending money on it.???? Sir,kindly look into the matter. I am writing dis mail to u after spending 3 sleepless nights n bearing the problem with full patience.Now wen d complai8nt is nt being handled properly bt d agent n d company, i had no oder option save seeking ur help. Kindly look into the matter Name of the agent is Mr Mahesh(Jai MAA Electronics) Name of the service centre-COOL N COOL Kindly do the needful n reply as quickly as possible my email id is- [protected]@gmail.com kindly post the reply on the above mentioned id. Thanking u Nawal Kisor Mundhra [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
highly dissatisfied with the service and post sales customer care response of the videocon, ... Highly illiterate executives keep on asking you money not even listening the query carefully,
pathetic services and pathetic experience, I prefer IFB and panasonic for most of the things. and verry happy,
this was the only thing i have from videocon and further you are out me and my circles list.
Pathetic... Highly Pathetic...
Highly pathetic Machines and most pathetic is the executives working there
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Videocon Customer Support Team
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Videocon Customer Support Team