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Air India - worst customer service
 
2 Reviews
  traveltravel on Jun 8, 2011
very bad experience..avoid this airline
1 Comment

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May 25, 2012 by
prn  
 
My mom 63 years old travel by her self from Atlanta via Newark to Ahmedabad. She checked in @ Atlanta she dont have any Problem with her Carry on Luggage than she has to stopby Newark they charge her $123.00 For her 16lbs CARRY ON Bag They make her to checked in that carry on bag So that DAMM wheel chair service person dont have to ride her with that Bag.My mom gave Wheel chair operater $5.00 TIP, instead of appericiating She threw $5.00 back to my mom and said I cannot even buy Coffee from this Money Looks like GUEST has to Provide AIR INDIAN EMPLOYES COFFEE and LUNCH..WORST Management . Please dont send your MOM and DAD by themself, they dont LOOSE any chance to HARRASE older People .I recommend not to FLY with Air India Airlines...

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    Category: Airlines

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