Air India Express — Payment issue

Dear Sir/Madam,
This is regarding a payment issue happened on 09/11/2011. On that day I booked a Two way ticket from DUBAI to MANGALORE 18/11/11 and 28/11/11.
Because of your server down,I cancelled the transaction.but i got a reference number RF10146338.But the same time my money(AED1490.52) deducted from my account by the transaction no ID 029641 by AIR INDIA CHIX10974139.But i did not got the ticket.So please cancel only this transaction and please return back my money ASAP.

So I made another transaction on 10/11/11 and i got the Ticket with the PNR IX10978001.with transaction ID 015527.

Thanking You,

SHIJU KRISHNAN
Building Services Team Leader,
M.E.P.S Dept.
Serco Dubai Metro.
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