[Resolved]  Air India Express — PNR: IX10665955: Cancelled after 1 and half months of booking

Address:

Ghaziabad, Uttar Pradesh

Air India Express,

I had booked below inbound & outbound tickets with your airlines on 19 September, 2011.
I got an email from you, saying that flight IX411/DEL-COK dated 11th December 2011(PNR: IX[protected] has been cancelled

How can you cancel a flight after 1 and half months of booking.

Moreover, you have also cancelled my flight from Cochin to New Delhi dated 16th December, 2011 without any intimation.

Now, I am finding it difficult to rebook the tickets for the same itenary.
I had pre-planned my travel. I am currently suffering from dengue and this is causing great pain and aggrevating my condition.

Also, I cant now afford to buy the flight tickets for the same ittenary at the short notice as the cost has doubled and also the flight timmings are not suiting my plans.

I request you to provide the alternate arrangements else I would approach law of court to get the compensation for the agony and pain caused by your airlines.

I would sue your company, if alternate arrangements are not made.

I am also writing to Consumer court and I would follow up till your airlines doesnt pay the compensation for the agony and loss caused to me and my family.

Thanks & regards,

Gagan Ganju
[protected]/[protected]


[protected] Forwarded message[protected]
From: Customersupport <[protected]@airindiaexpress.in>
Date: Tue, Nov 1, 2011 at 12:52 PM
Subject: flight IX411/DEL-COK dated 11th December 2011.
To: [protected]@airindiaexpress.in



Dear Sir /Madam,



Refer your booking on flight IX411/DEL-COK dated 11th December 2011.



We regret to inform you that the above flight has been cancelled due to operational reason.



Passengers are requested to Preponed or postpone their booking to next available date without any Rescheduling charges.



Alternately, you can cancel your booking and collect full refund from your point of sale- Web/ Travel Agent/ City Office.



Passengers are also permitted to travel on any Air India Flight as per your sector.





We sincerely apologize for the inconvenience caused to you.





Best Regards

Customer Support

Air India Express