[Resolved]  Air India Express — wrong seat allotment

Address:Kozhikode, Kerala

This is reference to the attached ticket booked for my daughter and the boarding pass issued in flight IX-343 from Calicut to Dubai on 10th May 2011.
While booking the ticket I had paid for a selected seat in the front row for my daughter, since she is travelling alone. (seat no 11a alloted instead of 1A)
The treatment she got at the airport was so arrogant, and the airport staff was not at all co-operative.
Since she is a student, she was not aware of the formalities, and she thought the allotted seat was the requested one.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    660
    Pending
    0
    Resolved
    124
    Air India Express Phone
    022 22796330
    Air India Express Address
    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Air India Express contact information