[Resolved] Air India / IC-102 — CANCELLATION OF CONFIRMED PNR J45CX | |||
dear sir, i had booked a ticket of AIR INDIA from cleartrip.com having flight no IC-102 (PNR J45CX) scheduled departure form New Delhi Interbational airport terminal no. -3 at 8:00 pm on 7/09/2010. After enquiring and confirmation from your representatives about my PNR and departure of the flight i reached airport. when i placed my ticket to Mr. PRADEEP (Asst. Manager) of AIR INDIA at terminal -3 (G block) first he said yours is a confirmed and started to process for my boarding card but in a while he talked to someone and i think he sold my ticket to someone else or favoured someone and said "i am sorry you are on standby" and kept me in dark for 3 hrs from 7:00 pm to 10:00 pm, in the meantime flight IC-102 taken off from New Delhi. I said him to arrange for accomodation as i had no place to stay in delhi i had come to delhi to attend interview of PGCIL and had to leave for Kolkata on the same day to my brother to finalise some urgent matrimonial related proposal. i also asked him reschedule my journey to first morning flight to Kolkata. in reply he said he can't provide accomodation and can not guarantee for the first morning flight to Kolkata, instead he said me to leave my mobile no with him and said to stay over night in delhi at my own and and he will inform me whenever there is availability. i said him to arrage to talk to his superior, Mr. Pradeep (Air India) said Mr. Amit Khanna is the duty Manager he gave his number but Mr. Amit Khanna did not take pain either to respond to my calls or came out to meet and guide me to this situation. due to your irresponsibility i had to cancel my return ticket "Mumbai from Kolkata" (Jet Lite dated 12/09/2010). and spoiled all my pre decided plans. in view of the above it is requested that my case may be given due consideration and full refund of both my tickets (new Delhi to Kolkata & Kolkata to Mumbai) be ensured with a compensation of Rs.25,000/- towards my expenditure to stay one day extra in Delhi and spoiling my plans and commitment in Kolkata and giving me mental and monetarial harrasement. awaiting your favourable response to resolve the issue at the earliest. thanks Ritesh Kumar Asst Manager (CDMA) 2nd flr, BKC Tele Exch BKC, Kurla(W), Mumbai-98 phone:[protected] Mobile: [protected] The additional details regarding this air ticket from cleartrip.com Hi RITESH, Your New Delhi - Kolkata one-way flight is confirmed. Your e-ticket is attached along with this email. Your Trip ID is [protected], you should use this in all communication with Cleartrip. Trip details Sector Flight details Airline PNR Ticket# DEL-CCU AI-102 08:00 PM, September 07, 2010 3 J45CX[protected] Cleartrip contact number:+[protected]STD / local charges apply) Your e-ticket is attached along with this mail. In case you face any problems in viewing the attachment you can view & print your ticket online » Payment details We have charged you Rs. 3,979, details of which are given below. You can sign into your Cleartrip Account and visit your trips page to print an invoice for this. Payment mode Credit Card Card# 5239 51xx xxxx 6000 Base Fare Rs. 3,426.00 Other Charges Rs. 553.17 Total Rs. 3,979 AIR INDIA DOMESTIC COMPLAINT NUMBER Your Reference Number is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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