[Resolved] Air Ticket — No response for Rescheduling | |||
We have booked a ticket from Chennai to Mumbai through Goibibo.com. We need to reschedule the flight ticket and made a call to Goibibo customer care. Customer Executive has told us that there was technical issue and could not reschedule. They were not caring to response at all. Just gave the customer care number of Jet Airways as[protected] and disconnected the call. I have called immediately the same number of Jet Airways shared with me. We have called this Jet Airways customer number for so many times and lost almost Rs.100 due to waiting and no response for not picking the calI. Finally, I was waiting in the another call for almost 15 valuable minutes just hearing their ads and atlast my call was attended by a lady and I gave the PNR to her. She checked the PNR and told it is not present in their system and disconnected the line with asking anything. Such a worst service I have never experienced in my life. Worst customer service of both Jet Airways and Goibibo.com I would request to everyone, not to book air tickets through Goibibo.com at any cost also do not travel in Jet Airways. They are mere waste people and will not do any services after booking the ticket. I had a very bad experience with Goibibo.com as well as Jet Airways. In future surely, I will not book ticket through Goibibo and travel in Jet Airways and also not allow any of my friends and relatives to book the ticket in the same. I will keep on spreading this to as many people as possible. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
AIR TICKET — Reward
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AIR TICKET — not refund of payment
MY PAYMENT WAS DEBITED ON 04 MAY 2011BUT AIRLINES TICKET WAS NOT CONFIRMED
THE PAYMENT NOT REFUND TILL DATE
PLEASE REFUND THE AMOUNT AS SOON AS POSSIBLE
AMOUNT TWO TIMES DEBITED 3900/-
MY CONTACT NO IS [protected]
AIR TICKET — not give ticket
This I am writing after SEVERAL emails to [protected]@irctc.com. I BOOKED one flight ticket which I booked through IRCTC on O6/10/2011. TRAN NO [protected]/0 FLIGHT GO AIR G8 -179, MUMBAI TO GOA FOR 10TH OCT 2011. . IRCTC helpline[protected] never works and they dont have any other phone number on which we may contact them for flight related issues. MY ADVICE-NEVER USE IRCTC FOR AIR TICKETJet Airways — Not-allowing to travel even after having a valid ticket by Jet Airways
Date : 20.01.2012.To
The Managing Director/
Officer Concern.
Corporate Communications & Public Relations
Jet Airways Inida Limited
Jet Air House, 13, Community Centre
Yusuf Sarai
New Delhi – 110049.
Sub : Non-Allowing to travel even after having confirmed ticket due to Over Booking.
Dear Sir,
I have faced a worst incident of my life and may be it’s a worst case in history of air business worldwide when a person having a valid airline ticket by making proper payment has not been allowed to travel by giving reason “OVERBOOKING”.
I booked by ticket on 31st of December 2011 ( well in advance ), PNR NO. DSOMLS for going to Calcutta from Mumbai on dated 20.01.2012. The ticket was booked for To and Fro Journey flight No. 9W615, Return flight No. 9W616.
I reached to Mumbai Airport well in time. When I approached to counter for issue of boarding pass they informed me that my ticket has been cancelled by them due to OVER BOOKING. It is really surprising that how airline can book tickets more than seat available in aircraft. After a huge argument and discussion, the airline has issued me a letter ( scanned copy attached), where it is mentioned that they are cancelling my ticket due to OVER BOOKING.
Airline has forced me to sign a settlement letter only then they were agree to refund the money. They offered Rs. 4000.00 compensation. This was forceful and without my willingness. I accepted the same as Airline clearly told me that they will refund the money only when I will sign the settlement amount.
The worst attitude of airline is they have neither they have informed me anything in advance nor they arranged alternate flight. This shows their worst behavior and attitude towards customers. If this is the situation, travelling with airline is worst then train or any journey.
The above said incident was shocking for me. I lost my opportunity and suffered huge losses besides mental harassment.
Since the reason giving by airline that journey is cancelled due OVERBOOKING means they Jet Airways is involved in incorrect practices as they are booking the tickets more than seats available in aircrafts. It means nobody is sure that whether he will be allowed for journey even after purchase of a valid ticket after making payment.
Certainly this is going to be start a worst practice in airline business and people like me are going to suffer badly besides their losses of business and opportunities.
Keeping in view of my losses due to forceful cancelation of ticket, I have suffered huge losses and mental torture also. Hence, I claim an amount of Rs. 1,00,00,000.00 ( Rupees one crore only ) from Jet Airways towards compensation of my damages.
You are requested to please look into the matter and arrange payment of my damages immediately.
Thanking you
Yours Sincerely
( Sanjib Kumar Pal)
Flat No. 504, Shikha Cooperative Housing Society,
Plot NO. 4, Sector 6, Ghansoli,
Navi Mumbai – 400701.
India
Cell No. +91-[protected]
AIR TICKET — invalid promo code
i recived an yatra promo on the scheme buy1 and get1 but the code seems to be unvaild but even though i have contactedthe persons but no response .can u once again sent me an promo code which is vaild