[Resolved] Aircel 3G Service — Dont buy aircel 3g datacard

rtpathy

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

I just bought a Aircel 3g data-card model e1750c in chennai with mobile no: [protected]. My residence is at checkpost, velachery. The signal is zero inside my home which is just 5 metres away from the outdoor environment. As even the data-card is locked, the instrument is useless for me. In this 1 month i didnt get at least single point of 3g tower and hate the network. Only the marketing team of aircel works good. but not the service.

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Aug 13, 2020

Complaint marked as Resolved

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Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

rtpathy

from Delhi, Delhi

i got a message for this complaint as follows!

"Name:
Number: DT-AIRCEL
Content:
Dear Customer, your concern as per reference number 1-[protected] has been resolved on 11/7/2012.Manage your account online at aircel.com
Time: 11/07/2012 14:03:36"

but my issue didnt get resolved!

Pls dont buy the useless service.