[Resolved]  Aircel — after recharge of validity pack data card has not activated

Address:

Kolkata, West Bengal

I am partha adhikari, i v a aircel data sim([protected]) mob no [protected]. On 6.10.2013 its validity was expired, immediately very next day i called to cus.care for updated tariff and they told me to recharge rs.227 for 3 month validity with 1GB every month 3G speed. Then i recharged the same:- Txn no.KOR[protected].10.2013 at 09:40:17 pm). I use this sim by dongle. Immediately my dongle started working. But when i again connect it on 9.10.2013 at 8 pm, it is not working. I called cus. care immediately and they could not explain properly, they said your sim has been reactivated, your tariff plan is also ok but due to some temporary server problem you r facing so and they never took a complain register, after few time it will work. but upto 10.30 pm it was not working, After that communication i never connect with cus.care through this mob no. I think i v cheated by aircel and finally they keep some expert cus, care executive who know how ignore their responsibility. Due to only these reason i could not open my net banking for transferring some urgent fund. so i want a legal punishment against aircel and their executives. my personal mob no- [protected].