Comments
Dear Sir
i am kalaam from aligarh my no. is [protected] of aircel regular customer last 3 months, i tried to activate missed call alet service for this they deduct Rs15 but service is not activated till now, i contact so many times to customer care but they are not giving any suitable reason for this, and also not activation this service, i have also complaint to customer care for gprs service but they are not giving fine answer,
why they deduct Rs15 i dont know,
they says tht plz dial *999*1# for this service. But, not received the sms properly. Again i am check with customercare, they told "Sorry and will not happen again". plz sms MCA R to 58999, a sms come which saying tht your old activation requestd is pending plz wait for more time, now 15 days back i am asking with Aircel customercare what is the procedure After a week the service is not activated So, again i am check with customercare, is the previous information is wrong ?but they charge rs 15
again i am check with customercare they are said, " Sorry Sir. . all the time when i contace Customer care the only says sorry sir, tWhat is happening???? We are follish by Aircel???? Pls advise.
i am kalaam from aligarh my no. is [protected] of aircel regular customer last 3 months, i tried to activate missed call alet service for this they deduct Rs15 but service is not activated till now, i contact so many times to customer care but they are not giving any suitable reason for this, and also not activation this service, i have also complaint to customer care for gprs service but they are not giving fine answer,
why they deduct Rs15 i dont know,
they says tht plz dial *999*1# for this service. But, not received the sms properly. Again i am check with customercare, they told "Sorry and will not happen again". plz sms MCA R to 58999, a sms come which saying tht your old activation requestd is pending plz wait for more time, now 15 days back i am asking with Aircel customercare what is the procedure After a week the service is not activated So, again i am check with customercare, is the previous information is wrong ?but they charge rs 15
again i am check with customercare they are said, " Sorry Sir. . all the time when i contace Customer care the only says sorry sir, tWhat is happening???? We are follish by Aircel???? Pls advise.
Aircel — balance not refunded
i have complaint to aircel on 11-12th july for wrong deduction of balance and my complaint number was 1-[protected] they give me resolution dates as 16th july then 21st july then 27th july and said me that the balance will be refunded but still the balance is not refunded beyond this they have further deducted my balance three times more, now when i call to customer care they were just making fool till the next resolution date and when i want to talk to there senior they just drop the line about 20-30 plus times and sometimes they have connected the call to gprs department or somewhere else.now at the end today when i talked to there senior they just skip from there words by saying that i have not posted any complaint to them and over this they changed the subject of the complaint too.before this i was also having problem with gprs connection but they have not helped me in any way, i have solved it on my own by changing the handset.I request TRAI to take some serious actions over this matter to save the customer rights
hai how are you
i m vipul mathur from western up . I did not activate any voice chat service from ur company bt u dedected my 30 rs i don't no why u do so such prob. i already face from ur prepaid connection as u dedected my 15rs as dailer tune & i did not activate it plz return my money unless i will complain about this in consumer forum
how to check the message balance in mobile..is any code is available?
Sir. I am suffering some Sirius problem using aircel connection.
1. Deducting balance unnecessary. In 22th April deduct balance Rs 20 and give me a message your subscription charge rs20 for 20 days. I contact to customer care. They told me a dialer tune activates in my number. But I never give any request for the dialer tune. But they say I choose it. It is my 2times problem as same. But your company does not refund any money.
2. There after your customer service officer said me use this service for 20 days. I told him change my diler tune. They give a cord number which I want.. I send the cord no to the530001 as follows DT 18763, Rs 3 deducted in by balance. There after a message came to my number that was."Keyword not found" still that caler tune I not get.
I seriously Fed up with your Aircel pre-Paid connection.
So I lost trust about connection. Please look into this matter. Otherwise I quiet this connection and inform to the Consumer Forum of India.
My name is Mr. Sumon Dhar.
My aircel mobile number is [protected].
Kolkata
1. Deducting balance unnecessary. In 22th April deduct balance Rs 20 and give me a message your subscription charge rs20 for 20 days. I contact to customer care. They told me a dialer tune activates in my number. But I never give any request for the dialer tune. But they say I choose it. It is my 2times problem as same. But your company does not refund any money.
2. There after your customer service officer said me use this service for 20 days. I told him change my diler tune. They give a cord number which I want.. I send the cord no to the530001 as follows DT 18763, Rs 3 deducted in by balance. There after a message came to my number that was."Keyword not found" still that caler tune I not get.
I seriously Fed up with your Aircel pre-Paid connection.
So I lost trust about connection. Please look into this matter. Otherwise I quiet this connection and inform to the Consumer Forum of India.
My name is Mr. Sumon Dhar.
My aircel mobile number is [protected].
Kolkata
Sir. I am suffering some Sirius problem using aircel connection.
1. Deducting balance unnecessary. In 22th April deduct balance Rs 20 and give me a message your subscription charge rs20 for 20 days. I contact to customer care. They told me a dialer tune activates in my number. But I never give any request for the dialer tune. But they say I choose it. It is my 2times problem as same. But your company does not refund any money.
2. There after your customer service officer said me use this service for 20 days. I told him change my diler tune. They give a cord number which I want.. I send the cord no to the530001 as follows DT 18763, Rs 3 deducted in by balance. There after a message came to my number that was."Keyword not found" still that caler tune I not get.
I seriously Fed up with your Aircel pre-Paid connection.
So I lost trust about connection. Please look into this matter. Otherwise I quiet this connection and inform to the Consumer Forum of India.
My name is Mr. Sumon Dhar.
My aircel mobile number is [protected].
1. Deducting balance unnecessary. In 22th April deduct balance Rs 20 and give me a message your subscription charge rs20 for 20 days. I contact to customer care. They told me a dialer tune activates in my number. But I never give any request for the dialer tune. But they say I choose it. It is my 2times problem as same. But your company does not refund any money.
2. There after your customer service officer said me use this service for 20 days. I told him change my diler tune. They give a cord number which I want.. I send the cord no to the530001 as follows DT 18763, Rs 3 deducted in by balance. There after a message came to my number that was."Keyword not found" still that caler tune I not get.
I seriously Fed up with your Aircel pre-Paid connection.
So I lost trust about connection. Please look into this matter. Otherwise I quiet this connection and inform to the Consumer Forum of India.
My name is Mr. Sumon Dhar.
My aircel mobile number is [protected].
i did not activated friend chat service on my number, but aircel activated it on sue motu...
i also heard many people, that the telephone company has activated some services on their number without their consent.
why telephone companies are doing so?
there should be some measures to stop the telecommunication companies doing so..
i also heard many people, that the telephone company has activated some services on their number without their consent.
why telephone companies are doing so?
there should be some measures to stop the telecommunication companies doing so..
Respected Sir/Madam
Dear Sir/ Madam
I am using aircel sim([protected]) for last 2yrs . But last 2 months aircel people deducting my balance after I complaint regarding this on 198 but they told that I have taken the vas on my number. Once they deducted my rs30 saying that I have activated the caller tune service at and I.E. At night. But I have not taken any this type of service. Again they deducted my rs 20 from my balance again I complaint regarding this but they told that they don't have any there system is not showing any data regarding this (they took this 6 days to tell this result). Again I activated message pack and send 3 local message they deducted my rs15 from my balance saying that I have done isd msg. (The numbers were local and they told that I had added 00 (double zero)but had just entered my friends number which was save in my mobile and send the message)
.If i have send ISD i was not try to complaint againt you but illegally Aircel has been deducted my balance.
Now i am scared to TOPUP by balance because u will deduct my balance againt without any reason
Complaint no for your reference
SR1-[protected]
my balance deducted by Aircel total rs95 still not refunded.
Just want my balance back and nothing else
Thanks & Regards
Rajesh
([protected])
Dear Sir/ Madam
I am using aircel sim([protected]) for last 2yrs . But last 2 months aircel people deducting my balance after I complaint regarding this on 198 but they told that I have taken the vas on my number. Once they deducted my rs30 saying that I have activated the caller tune service at and I.E. At night. But I have not taken any this type of service. Again they deducted my rs 20 from my balance again I complaint regarding this but they told that they don't have any there system is not showing any data regarding this (they took this 6 days to tell this result). Again I activated message pack and send 3 local message they deducted my rs15 from my balance saying that I have done isd msg. (The numbers were local and they told that I had added 00 (double zero)but had just entered my friends number which was save in my mobile and send the message)
.If i have send ISD i was not try to complaint againt you but illegally Aircel has been deducted my balance.
Now i am scared to TOPUP by balance because u will deduct my balance againt without any reason
Complaint no for your reference
SR1-[protected]
my balance deducted by Aircel total rs95 still not refunded.
Just want my balance back and nothing else
Thanks & Regards
Rajesh
([protected])
kindly do the needful as soon as possible
Dear Customer,
We regret the inconvenience caused to you.Your concern has been noted and escalated for a resolution.We shall get back to you on the same.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you.Your concern has been noted and escalated for a resolution.We shall get back to you on the same.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
Reg Sir,
My Name is Kamal deep Khattar R/o 12A New Adarsh Nagar, Ferozepur City (Punjab) My Aircel Mobile No. is [protected]. my complaint is aircel company activated my service Pyar kay Funday and cut my balance Rs30/-. I am complaint 198 14 time and aircel 12days refund my balance. I am rechare 55 then sir is received message. Your subscription to Aircel Missed Call Service is going to be renewed .Charge Rs15/ month. To deactivate dial *999*2#. Sir is am seeing the message & Put the complaint 198 then i received one another message Dear customer, your service request number 1- [protected] has been sucessfully processed on 26/7/2012, Sir 26/7/2012 Customer care adjective says i am deactivate our service i m saying him sir, my balance is not cut, he is saying me u'r balance is not deduct when deduct u'r balance Aircel back u'r balance. Aircel cut my balce evening time 26/7/2012 i am dialing 198 and i m talking to mr Rohan Customer Care adjective i m put my balance complaint. He is told me Sir u'r complaint no. is [protected] u'r balance is refund within 72 hours, today August 03,2012 my balance is not refund. I am revised my complaint 198 he is says that u'r complaint [protected] is miss call service that is not refund complaint. I am told him sir, put my complaint balance refund regarding Customer care adjective says me. Sir complaint 24 hours in put u'r balance is not refund now. plz sir see my complaint and take action immediately
thanx
My Name is Kamal deep Khattar R/o 12A New Adarsh Nagar, Ferozepur City (Punjab) My Aircel Mobile No. is [protected]. my complaint is aircel company activated my service Pyar kay Funday and cut my balance Rs30/-. I am complaint 198 14 time and aircel 12days refund my balance. I am rechare 55 then sir is received message. Your subscription to Aircel Missed Call Service is going to be renewed .Charge Rs15/ month. To deactivate dial *999*2#. Sir is am seeing the message & Put the complaint 198 then i received one another message Dear customer, your service request number 1- [protected] has been sucessfully processed on 26/7/2012, Sir 26/7/2012 Customer care adjective says i am deactivate our service i m saying him sir, my balance is not cut, he is saying me u'r balance is not deduct when deduct u'r balance Aircel back u'r balance. Aircel cut my balce evening time 26/7/2012 i am dialing 198 and i m talking to mr Rohan Customer Care adjective i m put my balance complaint. He is told me Sir u'r complaint no. is [protected] u'r balance is refund within 72 hours, today August 03,2012 my balance is not refund. I am revised my complaint 198 he is says that u'r complaint [protected] is miss call service that is not refund complaint. I am told him sir, put my complaint balance refund regarding Customer care adjective says me. Sir complaint 24 hours in put u'r balance is not refund now. plz sir see my complaint and take action immediately
thanx
Reg Sir,
My Name is Kamal deep Khattar R/o 12A New Adarsh Nagar, Ferozepur City (Punjab) My Aircel Mobile No. is [protected]. my complaint is aircel company activated my service Pyar kay Funday and cut my balance Rs30/-. I am complaint 198 14 time and aircel 12days refund my balance. I am rechare 55 then sir is received message. Your subscription to Aircel Missed Call Service is going to be renewed .Charge Rs15/ month. To deactivate dial *999*2#. Sir is am seeing the message & Put the complaint 198 then i received one another message Dear customer, your service request number 1- [protected] has been sucessfully processed on 26/7/2012, Sir 26/7/2012 Customer care adjective says i am deactivate our service i m saying him sir, my balance is not cut, he is saying me u'r balance is not deduct when deduct u'r balance Aircel back u'r balance. Aircel cut my balce evening time 26/7/2012 i am dialing 198 and i m talking to mr Rohan Customer Care adjective i m put my balance complaint. He is told me Sir u'r complaint no. is [protected] u'r balance is refund within 72 hours, today August 03, 2012 my balance is not refund. I am revised my complaint 198 he is says that u'r complaint [protected] is miss call service that is not refund complaint. I am told him sir, put my complaint balance refund regarding Customer care adjective says me. Sir complaint 24 hours in put u'r balance is not refund now. plz sir see my complaint and take action immediately
My Name is Kamal deep Khattar R/o 12A New Adarsh Nagar, Ferozepur City (Punjab) My Aircel Mobile No. is [protected]. my complaint is aircel company activated my service Pyar kay Funday and cut my balance Rs30/-. I am complaint 198 14 time and aircel 12days refund my balance. I am rechare 55 then sir is received message. Your subscription to Aircel Missed Call Service is going to be renewed .Charge Rs15/ month. To deactivate dial *999*2#. Sir is am seeing the message & Put the complaint 198 then i received one another message Dear customer, your service request number 1- [protected] has been sucessfully processed on 26/7/2012, Sir 26/7/2012 Customer care adjective says i am deactivate our service i m saying him sir, my balance is not cut, he is saying me u'r balance is not deduct when deduct u'r balance Aircel back u'r balance. Aircel cut my balce evening time 26/7/2012 i am dialing 198 and i m talking to mr Rohan Customer Care adjective i m put my balance complaint. He is told me Sir u'r complaint no. is [protected] u'r balance is refund within 72 hours, today August 03, 2012 my balance is not refund. I am revised my complaint 198 he is says that u'r complaint [protected] is miss call service that is not refund complaint. I am told him sir, put my complaint balance refund regarding Customer care adjective says me. Sir complaint 24 hours in put u'r balance is not refund now. plz sir see my complaint and take action immediately
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
I am an chennai Aircel customer [protected].Almost 300 rs had been deducted from my balance last 3 weeks without any reason.i presumed it might be due to internet usage in my android mobile
so on Aug20 i have activated GPRS free pack Rs.42 and on 21st i recharged full talk time 160. but with making few calls my entire balance got deducted by this time (within 2 day),
By calling CC ,he replied i have recharged 2G free pack but 3G usage is being deducted. but both my 2G free data and main balance is getting deducted parallelly.
please help me to get my amt back.,
so on Aug20 i have activated GPRS free pack Rs.42 and on 21st i recharged full talk time 160. but with making few calls my entire balance got deducted by this time (within 2 day),
By calling CC ,he replied i have recharged 2G free pack but 3G usage is being deducted. but both my 2G free data and main balance is getting deducted parallelly.
please help me to get my amt back.,
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Dear Customer,
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
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My contact details are-
mobile no - [protected]
email id - [protected]@yahoo.com