[Resolved] Aircel — balance deduction | |||
My name is S.Bhowmik. My number is [protected].Today Rs.15 have been deducted without my concern.some tumi to ho dialer tone have been activated without my concern. i called up 198 the executive immediately that person told me she doesnt have the information so call back after 2-4 hours. i called back after 4 hours then a executive forced me that i have received a call number starting with 1400 and activated the service which i didnt.i dont even receive calls from number starting with1400. then he transferred my call to his supervisor and i waited in the queue for 10 mins but no attain my call.then again i called back 198 the executive then told me there is no service activated. i told how can it be possible.then he gave a number 155223 and told me to call this number and deactivate the caller tune.and then call 198 after 2 hours for further details.i am very know to aircel and my connection not 1 month old i am facing this kind of issues. hope my issue will be resolved shortly or i will stop using aircel and opt for port out. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Jul 24, 2015 dayanand gahan's response श्रीमान जी मेरे मोबाईल नम्बर ये है [protected] और मैंने 22 जूलाई को आप के यहाँ पर complan की थी aircel company ने मेरे 39 रुपये काट लिए और अब 198 और 121 कस्टमर केयर फ़ोन भी नहीं लगता और 600 sms भी काट लिए है और मेरा बैलेंस भी नहीं लोटाया है
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 300 Comments | |||
Comments
this is to complaint that now and then my balance has been cut for no reason... they deduct 30 and after that 20.. and they also sending serivece messages to download which is a chargeable service. I request you to kindly take necessary action
Reply
Dear Customer,
We regret the inconvenience caused. We request you to kindly share your Aircel Number and its registered details.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
We regret the inconvenience caused. We request you to kindly share your Aircel Number and its registered details.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
Dear Sir,
I Palash Dhanotiya have purchased a new IRCEL Sim having Mobile No. [protected] about
15-20 Days Before.
on that particular SIM i got a autogenerated call from the company on 9th dec Evening and i
receive that call but i didn't press any key during the call.
The call is regarding the activation of service name "Music Contest" but i am not requested
for that service.
After few minutes the call is disconnected automatically and 20 Rs. will be deducted from my
account.
Then I registered the complain on 10th dec. having Complain no. SR 1-[protected] regarding this
matter then after the service is deactivated on my mobile no. but still i am not getting my
account balance refunded.
so please do the necessary action the company and provide me the justice as soon as possible.
Thanks and Regards:
Palash Dhanotiya
+91 [protected]
CS 4th Year
CDSE, Indore M.P.
I Palash Dhanotiya have purchased a new IRCEL Sim having Mobile No. [protected] about
15-20 Days Before.
on that particular SIM i got a autogenerated call from the company on 9th dec Evening and i
receive that call but i didn't press any key during the call.
The call is regarding the activation of service name "Music Contest" but i am not requested
for that service.
After few minutes the call is disconnected automatically and 20 Rs. will be deducted from my
account.
Then I registered the complain on 10th dec. having Complain no. SR 1-[protected] regarding this
matter then after the service is deactivated on my mobile no. but still i am not getting my
account balance refunded.
so please do the necessary action the company and provide me the justice as soon as possible.
Thanks and Regards:
Palash Dhanotiya
+91 [protected]
CS 4th Year
CDSE, Indore M.P.
Dear Sir,
I Palash Dhanotiya have purchased a new IRCEL Sim having Mobile No. [protected] about
15-20 Days Before.
on that particular SIM i got a autogenerated call from the company on 9th dec Evening and i
receive that call but i didn't press any key during the call.
The call is regarding the activation of service name "Music Contest" but i am not requested
for that service.
After few minutes the call is disconnected automatically and 20 Rs. will be deducted from my
account.
Then I registered the complain on 10th dec. having Complain no. SR 1-[protected] regarding this
matter then after the service is deactivated on my mobile no. but still i am not getting my
account balance refunded.
so please perform the necesssary action and provide me the justice as soon as possible
Thanks and Regards:
Palash Dhanotiya
+91 [protected]
CS 4th Year
CDSE, Indore M.P.
I Palash Dhanotiya have purchased a new IRCEL Sim having Mobile No. [protected] about
15-20 Days Before.
on that particular SIM i got a autogenerated call from the company on 9th dec Evening and i
receive that call but i didn't press any key during the call.
The call is regarding the activation of service name "Music Contest" but i am not requested
for that service.
After few minutes the call is disconnected automatically and 20 Rs. will be deducted from my
account.
Then I registered the complain on 10th dec. having Complain no. SR 1-[protected] regarding this
matter then after the service is deactivated on my mobile no. but still i am not getting my
account balance refunded.
so please perform the necesssary action and provide me the justice as soon as possible
Thanks and Regards:
Palash Dhanotiya
+91 [protected]
CS 4th Year
CDSE, Indore M.P.
Dear Sir,
I Palash Dhanotiya have purchased a new IRCEL Sim having Mobile No. [protected] about
15-20 Days Before.
on that particular SIM i got a autogenerated call from the company on 9th dec Evening and i
receive that call but i didn't press any key during the call.
The call is regarding the activation of service name "Music Contest" but i am not requested
for that service.
After few minutes the call is disconnected automatically and 20 Rs. will be deducted from my
account.
Then I registered the complain on 10th dec. having Complain no. SR 1-[protected] regarding this
matter then after the service is deactivated on my mobile no. but still i am not getting my
account balance refunded.
so please take the necessary action and provide me the justice as soon as possible.
Thanks and Regards:
Palash Dhanotiya
+91 [protected]
CS 4th Year
CDSE, Indore M.P.
I Palash Dhanotiya have purchased a new IRCEL Sim having Mobile No. [protected] about
15-20 Days Before.
on that particular SIM i got a autogenerated call from the company on 9th dec Evening and i
receive that call but i didn't press any key during the call.
The call is regarding the activation of service name "Music Contest" but i am not requested
for that service.
After few minutes the call is disconnected automatically and 20 Rs. will be deducted from my
account.
Then I registered the complain on 10th dec. having Complain no. SR 1-[protected] regarding this
matter then after the service is deactivated on my mobile no. but still i am not getting my
account balance refunded.
so please take the necessary action and provide me the justice as soon as possible.
Thanks and Regards:
Palash Dhanotiya
+91 [protected]
CS 4th Year
CDSE, Indore M.P.
My balance deducted by 30 rs.without any reason...many times i called to customer care but they does not help me..my mob. no. is [protected]...check it and refund my balance as soon as possible...
My mobile number is [protected] (aircel punjab jalandhar circle) registered by name Paramjit Singh. My gprs validity as well as data was remaining. Even when i inquired about gprs balance (*126*3#), it showed 2G data used: 198360.00 (in KB). I had activated rs. 124 pack which was for 3 months with 1 GB data usage per month. Thus I had about 800 MB remaining. It is worth mentionable that *126*3# shows some data used, only when pack is active, otherwise it shows data used 0.00 or "No buckets active".
I used internet (with APN aircelgprs on PC, as i did before) and downloaded about 23 MB data from a free song site (hotjatt.com), but after that my WHOLE BALANCE (ABOUT RS. 250) WAS DEDUCTED from my account.
I did not get proper response from customer care centre. They said that my pack was not active, but as already mentioned, my pack was active with a lot of space remaining
I just want that money back in my account as deduction is not justified.
I used internet (with APN aircelgprs on PC, as i did before) and downloaded about 23 MB data from a free song site (hotjatt.com), but after that my WHOLE BALANCE (ABOUT RS. 250) WAS DEDUCTED from my account.
I did not get proper response from customer care centre. They said that my pack was not active, but as already mentioned, my pack was active with a lot of space remaining
I just want that money back in my account as deduction is not justified.
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Thanx for ur support
I have been deducted rs.7 for dialer tune services and when i complained about it,they subscribed me to music on connect and deducted rs.10,for which on complaining,they unsubscribed me from the service..
but,there is no refund for it,when i demand an explanation for it they are continuously disconnecting me....
my mobile number is [protected] and registered name is KATIKA RAKESH
but,there is no refund for it,when i demand an explanation for it they are continuously disconnecting me....
my mobile number is [protected] and registered name is KATIKA RAKESH
Sir, On 4th may I activated a daily panchang service at rent of RS.1 Per day But due to low balance on 5th there comes a message from the service provider that your service has been deactivated.But when today on 7th may when I recharge my acoount they again activated the service and deducted a balance of RS.30 for the service without any notification and they are not ready for the refund.
Dear Customer,
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
sir,
my mob. no. is [protected] (aircel) , sunil rajput.... on 18/05/2012 at 10 am rs 10/- is deduct from my balance & i have received an msg that i got subscribed to bollywood pack sucessfully for 10 day... & after 5 minutes i have got an another msg that i successfully unsubscribed from bollywood pack...
when i call to their customer care , the call has been disconnect two times without giving the proper solution...
i need my balance refund.. plz take some action...
thankxx
my mob. no. is [protected] (aircel) , sunil rajput.... on 18/05/2012 at 10 am rs 10/- is deduct from my balance & i have received an msg that i got subscribed to bollywood pack sucessfully for 10 day... & after 5 minutes i have got an another msg that i successfully unsubscribed from bollywood pack...
when i call to their customer care , the call has been disconnect two times without giving the proper solution...
i need my balance refund.. plz take some action...
thankxx
sir
my no. is [protected]
last month i port my no to aircell
an on 9 th may co. deduct 30 rs from my account an after so many complaints they refund my amount on 16 may an now again they deduct my account with rs 30 saying that renewal fee of music service but i was not avail any service like that
when i told the customer care that i wana speak with ur supervisor th
an they firstly hold my call than disconnect my call my complaint no is
1-[protected]
for any query plz call me on my no.
[protected]
plz help me
vivek
[protected]
my no. is [protected]
last month i port my no to aircell
an on 9 th may co. deduct 30 rs from my account an after so many complaints they refund my amount on 16 may an now again they deduct my account with rs 30 saying that renewal fee of music service but i was not avail any service like that
when i told the customer care that i wana speak with ur supervisor th
an they firstly hold my call than disconnect my call my complaint no is
1-[protected]
for any query plz call me on my no.
[protected]
plz help me
vivek
[protected]
sir
my no. is [protected]
last month i port my no to aircell
an on 9 th may co. deduct 30 rs from my account an after so many complaints they refund my amount on 16 may an now again they deduct my account with rs 30 saying that renewal fee of music service but i was not avail any service like that
when i told the customer care that i wana speak with ur supervisor th
an they firstly hold my call than disconnect my call my complaint no is
1-[protected]
for any query plz call me on my no.
[protected]
plz help me
vivek
[protected]
my no. is [protected]
last month i port my no to aircell
an on 9 th may co. deduct 30 rs from my account an after so many complaints they refund my amount on 16 may an now again they deduct my account with rs 30 saying that renewal fee of music service but i was not avail any service like that
when i told the customer care that i wana speak with ur supervisor th
an they firstly hold my call than disconnect my call my complaint no is
1-[protected]
for any query plz call me on my no.
[protected]
plz help me
vivek
[protected]
Hy sir,i am anshuman kumar from patna.
i am using an aircel from around 2 months.Today around 12.00 PM my some balance got diducted without my asking for any service. when i called consumer court then they refused to return my balance saying that i had download some game from somwere.
sir i didnt downloaded any game and i want my credit back else next month i will port my number.
my number- [protected]
Thank you
i am using an aircel from around 2 months.Today around 12.00 PM my some balance got diducted without my asking for any service. when i called consumer court then they refused to return my balance saying that i had download some game from somwere.
sir i didnt downloaded any game and i want my credit back else next month i will port my number.
my number- [protected]
Thank you
hello sir i am anshuman kumar from patna yesterday or day before yesterday mine 28 rupees got diducted again without any detail, when i ranged costumer they didnt give me any detail about the same , around 2-3 day before i encountered same problem. please refund my money.
my number - [protected]
Thank you
my number - [protected]
Thank you
hello sir today my 20 rs got diducted ,The same happend me on 19th of this month when my 25 rs got diducted and when i ranged customer care they refused to return the money by saying i have downloaded some crap games from some link which i never downloaded please refund my both amount else i m goin to change my operator or number.
My number- [protected]
My number- [protected]
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