[Resolved]  Aircel — GPRS / pocket internet

I m using aircel in delhimy number is[protected],
I purchased a aircel sim card on 10th of june, 2009
I recharged with rs.98 to get unlimited internet, but when i started using pocket internet, browsing/surfing was fine, but download was very poor, when i try to download a file which is more than 750kb-1mb, it doesn't downloads the full file, it gets paused, and now after 5 days the browsing is also getting poor and downloading is literally 'nill', this is pure cheating and looting by them in the name of free unlimited internet.
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Apr 7, 2017
Complaint marked as Resolved 
Feb 20, 2014
Jitanjan Sarkar's response
i want my number [protected] of Aircel to be deactivated ASAP.. the sim was misplaced few months ago and i found out today that it is being used by someone else in Kolkata.. it's my urgent request to deactivate the above number which is registered under the name of Narayan Ch. Sarkar.. Thank you..
Verified Support
Mar 07, 2017
Aircel Customer Care's response
Dear Mirja,

We regret to inform you that given details are not matching with our record. Please share the date of connection purchase so that we can assist you better.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

i purchased mi new aircel sim and the connection will start after 24hrs and after that i recharge for pocket internet orf 98rs and the connection will not start after 3hrs thus they says that the pocket internet will activate in 60min after recharge and poor thing is that whem i was trying to connect with customer care the system will go on busy iam fully dissatissfied with this service...
Why don’t you simply drop in at one of the Aircel stores, or should escalate to the nodal officer number which is available in the contact us option in the Aircel website.
Hey Shahid,

Oh I have that problem too its probably due to the peak hour syndrome, happens online as well when your internet datacard speed goes down at certain specific time due to too much traffic…. Guess that happens to all networks.

Aircel — 500000 IS TRUE OR FALSE

I GOT A SMS IN NO.[protected] I HAVE WON 500000 I THINK IS NOT TRUE IF TRUE THEN CALL ME AT NO.[protected]

Aircel — In my mobile 9841853839 wrongly taking Rs.15/- frequently I didnot receive any songs please help me. I think your service is very poor.

Sir,
Today I lost Rs.15/- by way taking wrongly charging of from my mobile no.[protected] towards down loading charge. Please re charge the same otherwise I may shift to any other mobile services.

Thanks
Ganesamurthy.
i have lost my cell phone with the simcard plz block the cell no. [protected]
I also go with those complaints, because I purchased aircel sim on 22/06/09 and get recharge of 98 for pocket internet. but still i didnt recd GPRS setting, even after following all the process which they have given on the recharge voucher and also whenever we tried to contact to customer care it's always busy. really now i m disappointed, y i have bought the aircel connection.

My No. is [protected].
waste...waste of time only

Aircel — LOWER SPEED OF INTERNET 9716282002

i took on aircel connection, specially to check my mail while on move. as the aircel staff committed, the speed is very good.

but i want to suggest you new buyer of AIRCEL GPRS service. this is the worst service i have seen, u can't even open a single page in a limit of time this service is very slow so please look on my problem.
yah!! this is d big fact that what ever airecl providing in d name of pocket internet just a fake...and even their care members are not supportive..
wait guys wait without any effort nothing will happens it worked well for mobile browsing and serving its purpose.how can we expect a monthly internet at speed 256 (edge) kbps for just 98 rs is it fair to blame????
Thanks for your information
i m very impress when i take aircel sim on demand of my frnd but when i get it and get recharge of RS 98 ., i got less speed than imagination it even cant open the google home page who ii only 115kb., i cmplaint it in company, they said that they give good speed neariy btw 30-50 kb/s., but i really very dis appoint with this telcom company, , , i give advise not ever take it sim even for talk pupose, , it have bad network coverage, , , , , , ,

AIRCEL MOBILE(Bengal circle) — about pocket internet facility

I recharched my(sister's) aircel mobileNo.[protected] with RS 98(voucher PIN No.[protected]) which is an unlimited browsing pack having 10 free wallpapers, 5 free games and also an unlimited free Trial pack for 1 day but due to their network problems I cann't use both them. I contacted them several time(more than 40 times) they took my complain(COMPLIN NO. R[protected], 84988 & OTHERS0 but not solved that. I want my money back or necessary steps to solve.

aircel mobilr service — very bad network and they are not solving the issue even after repeated complaints

i purchased a aircel prepaid student plan sim card from a retailer in banswadi bangalore on 24th june and the card got activated on 25th there were no singal of the network in my area. i complined the customer care . then the same problem continued for the next two days i again complianed the same issue on 27th there was no response. i went to there only customer shop in frazer town, the executive said the complaint is closed why there is no proper answer with him. he says the problem will be resolved shortly. but no definite date.
now my issue is why do people use cell phone to get connectted whin this type of service is given should the customer be silent.

Aircel — They are not cooperating to find the culprit wo calls me from no. 9854592823

The aircel customer no[protected] is calling me and disturbing me . I call consumer care[protected] in Assamese . Someone Kamal attending my call on 1/7/09 and not cooperating with my complaint against the no.

Now I hope for your anticipation to find out the culprit.

its

tarali goswami
Hi,
Why don’t you call up the customer care? By the way if you are using a prepaid connection it is possible to get such problem with change in plans.
Its probably due to usage at peak hours, all networks slow down at certain hours.
I think you should simply drop in at one of their stores, it’s a quickest way of getting an update. You can also ask them to get a network check done for your area.
Why don’t you try reaching the nodal officer in your area and write a network coverage complaint. Check this: http://tinyurl.com/klm5jn

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