[Resolved]  Aircel — No customer service response!

my card stop anytime .It get full network then also no income calls can come & no outgoing call go in any mobile.

i need my puk no. [protected]

dear sir i want to know whats the procedure to activate the gprs scheme in aircel no

I am happy with my aicel card there is good internet speed but there is no network in vithalwadi and ulhasnagar city i request to aicel pls improve your network

There is big Problem in line of custmer care in aircel in J&K. Aircel custmer is hopeless...nerver trust.. always busy...we try try try but fail to connect.plz forward my complain to aircel nodel officer.

aircel

i have took two sim last week had activate and this week has barred
how bad service aircel
i have given id proof and recharge 1st recharge but bith no are barred pls
suggest me what happen

[protected]
[protected]

Aircel cellular — No response from Customer care

i recently migrated over to Postpaid from an existing prepaid connection...
since then my VAS ( Value added services) like, conferencing, Dialer tunes ..arent working...i have lodged complaints earlier, but it hasnt been rectified yet...their customer care centres arent responding at all for the past few days...they put me on hold for more than an hour...
please look into the matter .
thank you !
jai hind !

AirCell — SERVICE

PREVIOUSLY AIR CELL CUSTOMER CARE IS CONSIDERED TO BE THE BEST IN SERVICE. BUT NOT NOW WE FIND IT DIFFICULT IN GETTING CUSTOMER CARE PEOPLE ON LINE. WHAT EVER MAY BE THEY CAN TELL THAT THEY ARE GETTING THOUSAND LINES AT A TIME BUT AS A CUSTOMER " I DON'T CARE". IF THEY WANT TO GROW THEIR BUSINESS THEY SHOULD HAVE SUFFICIENT MAN POWER.

Strange to know, you should try and find an Aircel store and report this, they are the best ones to help you out.

customer care give me sir

Aircel — No response from customer support

I Got a duplicate sim card for my number which i lost, and i was told that i will get the card activeted with in 4hrs, its been a month since i got the card and yet i didn;t get the card activated, i called the cutomer support numerous times but i did't get a solution yet, my customer care complaint number is:[protected].

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Kindly share your alternate contact number with us at [protected]@aircel.co.in.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Aircel — No Response Customer Care

I am using aircel from past 5 days, I called aircel customer care more than 10 times for GPRS settings there no proper direction from customer care executives. But the great comedy is in my 3G mobile do to aircel i am unble to get even 2G GPRS settings. Such a worse network is AIRCEL.

I sent you the alternate mobile number from [protected]@gmail.com

if aircell cant handle this then aircell is selling a sim card.

aircell consumer care — improper response

im proper responce from your consumer care care
mobile no: [protected](aircell tamilnadu)
name of consumer: gokulraj.g

Aircel — Not correctly respond for a recharges complaint

Dear sir/Madam
I am U.N.V.S.N.K.GUPTA using Aircel network(prepaid no. [protected]) mobile service since the year 2010.
Today(01.07.2012) I've recharged my mobile service at 20:05Hrs.through online by using my credit card.
Hence i received the both sides(from credit cards & aircel) confirmation messages for the transaction. Finally i found that the recharge amount was INR.0.00 was credited to my account.
By realizing this immidietly i've contacted the customer care on toll free no. 198 at 20:45hrs.
I've tried 8 times to speak to a customer care executive(please note that this is indicating their service moto)
finally i speak to an executive at 8th attempt. Even though he dont know how to provide the basic infomation to their customers. And still my problem was not solved.
Please look into this complaint and requesting you to take necessary acon on such irresponsible network operators.

Thanks & Regards
Gupta.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Customer

We hope you have been provide with a satisfactory resolution from our team.Pls get back to us at [protected]@aircel.co.in for any further concern.


Thanks
Aircel Customer Service Team