Aircel — CONSUMER HARASS

Address:

Barpeta, Assam

ATTN. TO AIRCEL MANAGEMENT,

I AM A POST PAID CUSTOMER OF AIRCEL TELECOM BEARING MOBILE NO. [protected]. I HAVE NOT GET MY BILL FROM JAN/2011 DESPITE OF MY REPEATED COMPLAIN TO AIRCEL CUSTOMER CARE. MY COMPLAIN NO. SR NO. 1-[protected] ,SR NO. 1-[protected], SR 1-[protected] ETC.. CUSTOMER CARE TOLD THAT THEY HAVE MAIL ME THE BILL, BUT TILL DATE I HAVE NOT RECEIVED MY BILL IN MY MAIL ID.

ON[protected] I HAVE GET A SMS FROM AIRCEL ABOUT EXCEED OF 60% CREDITED LIMIT, BUT SURPRISING THEY HAVE BAR MY OUTGOING ON[protected] WITHOUT FURTHER INFORMATION. MY SECURITY DEPOSIT IS RS. 1250/- AND MY PLAN IS GOVT. 99/-. MY QUESTION- IF MY BILL WAS 60% ON[protected] HOW IT IS BECOME 150% ON 20-5-11? SECONDLY- WHY AIRCEL AUTHORITY IS NOT SERVING MY BILL FROM JAN/2011?

IT IS MY REQUEST TO CONSUMER PROTECTION AGENCY FOR SUGGESTION TO MOVE AGAINST THIS TELECOM COMPANY WHO ARE ILLEGALLY HARASS TO CONSUMERS. PLZ. SEND YOUR SUGGESTION TO MY MAIL ID- [protected]@rediffmail.com.

WITH BEST REGARDS/ J I KHAN, SALEKURA, PO-JANIA, DIST-BARPETA (ASSAM)-781314. MOBILE NO- [protected].