[Resolved]  Aircel, Music Connect — Deactivation of Aircel music connect service & refund my deducted money

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

I agree to this complaint. Same thing is happenng with me also. Earlier two times Aircel activated caller tune service and 60+ rupees, Then I stopped recharging th Aircel sim . After that I decided that now I will not recharge more than 10 Rs . Now Aircel is deducting Rs 10 for this music connect service.So I just wanted to disconnect the Aircel Service because whenever I want to call they dedeuct the money & I remain with Rs1 balance. So its better to take the service of any other telecom rather than having Aircel.

Dear Sir/Mam,

Even I have not subscribed for the Music Connect and right now I am in Chandigarh. I have been charged three times 30 Rs- for the Music Connect in the Month of May, June and July 2012. I have disabled it by talking to a Customer Care Person. But reaching a Customer Care Person is difficult and they don't respond to us(Customers) in a very good manner. There way of speaking is unbearable and if they are not able to answer the customers question. They disconnect the call the next second. I have reached thrice to disable my Music Connect previously. Today in the Morning when I got up with out my prior knowledge the Music Connect got activated and Aircel has deducted 30 Rs- from my prepaid Mobile Account and my Mobile No. is [protected]. Please disable this feature and also refund all those funds which have been taken out from my account. Please do the needful as soon as possible.

Thanks & Regards
Muthukumaran K

Deactivation of Aircel music connect service & refund my deducted money
Hello, my aircel no. is [protected]. I have 4 numbers on aircel in my family. Company has autamatically activated their service to my no. as i didn't want to use it. And has deducted daily some amount from my account.

Kindly deactivate all services and refund my amount on my no. Otherwise i will have to close your service on all my numbers and switch to some other network because i can't wait to deduct more my from my other numbers.

Please get attention on my complaint soon or loose us...