[Resolved] Aircel — Number Suspended | |||
I am Basavaraj, resident of Bangalore. I am using Aircel and my number ends with 308. Both incoming and outgoing calls were barred two days back. I called customer care, the person promised me that the problem will be solved in 24 hours but when I checked yesterday the number got suspended. I called customer care twice, wrote email to nodal officer of Karnataka but no success. Now I am planning to apply for portability and move to some other providers. This is the worst service I have seen from Aircel. Believe me I faced this problem from other service providers in the past but unlike Aircel they solved within 24 hours Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 11 Comments | |||
Comments
hi,
My number Has been Suspended On 13 / 7 / 2015 i have called customer care to solve my issue they said that at the end of the day your problem will be sorted but it dint happened, again i called to customer care they asked me to go to nearest service centre for resubmission of my documents after that my problem will be solved, i did that. but now from aircel service Centre they are saying that it cannot be happened, its permanent.
On call you guys say the Number is Active just you have to show your documents, later when we go there with all our document they make us feel helpless By saying "NO" We cannot unblock it.
My number Has been Suspended On 13 / 7 / 2015 i have called customer care to solve my issue they said that at the end of the day your problem will be sorted but it dint happened, again i called to customer care they asked me to go to nearest service centre for resubmission of my documents after that my problem will be solved, i did that. but now from aircel service Centre they are saying that it cannot be happened, its permanent.
On call you guys say the Number is Active just you have to show your documents, later when we go there with all our document they make us feel helpless By saying "NO" We cannot unblock it.
Whats Complaint Number.?
Thats Aircel Fault!
why do you guys forward messages to DND Activated Number, If I Send Messages, How Would I Know That Other party has Activated DND. This Is Ridiculous, Other Networks Don't Have this Issue
I Have Seen Many With Same Issue With Aircel.
Now In my Number [protected] There Is 3000+ Rs Of Currency, who will refund that amount .?
I need My Money Back or Unbann My Number. Simple!
why do you guys forward messages to DND Activated Number, If I Send Messages, How Would I Know That Other party has Activated DND. This Is Ridiculous, Other Networks Don't Have this Issue
I Have Seen Many With Same Issue With Aircel.
Now In my Number [protected] There Is 3000+ Rs Of Currency, who will refund that amount .?
I need My Money Back or Unbann My Number. Simple!
im still waiting for your reply
My 3000 Rupees In Number,
How Do I Get That Back ?
How Do I Get That Back ?
Dear manish jain77,
We have Checked and found in your account sim has been blocked due to Unregistered TM Disconnected, Hence same cannot be unblocked as per your request and we will no process any waiver for the same. kindly check with TRAI website for further assistance. For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM
Regards,
Aircel Social Care Team
We have Checked and found in your account sim has been blocked due to Unregistered TM Disconnected, Hence same cannot be unblocked as per your request and we will no process any waiver for the same. kindly check with TRAI website for further assistance. For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM
Regards,
Aircel Social Care Team
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