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Aircel - Online Recharge Balance debited but Recharge Unsuccessful
 
6 Reviews
  sandip_kolkata on Apr 5, 2012
Online recharge (Rs 108.00 - full talk time) by debit card on 04-04-12 but every time recharge unsuccessful and balance returned in my account for 3 times (Citi gateway). But at the 4th time I tried to recharge thorough Bill Desk gateway (Aircel Website) balance debited but recharge unsuccessful and balance not refund.
* Now what to do ?
* I'm afraid to recharge online because it may unsuccessful and balance will wipe out from my account.

pls help.

Sandip Kumar Bera
9830686815
Area - Kolkata
Recharge date: 04-04-12

Online Recharge Balance debited but Recharge Unsuccessful Online Recharge Balance debited but Recharge Unsuccessful
5 Comments

Comments

Apr 5, 2012 by
sandip_kolkata  
 
Today the same problem happens.
Apr 6, 2012 by
Aircel_India  
 
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at aircelsocialmedia@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Apr 16, 2012 by
sandip_kolkata  
 
Nothing refund still today ! How many days to wait ?
Apr 25, 2012 by
gokulnsk  
 
I am N.Sivakumar No 29, Co-op- colony Thanjavur 613007

My prepaid mobile number 8344233450

11th April 2012 Top up online for rupees 200/-

Debit rupees 200/- my bank account

but not TOP-UP my mobile. please refund earlier

THANKYOU,

Mail Id sivakumar7164@gmail.com
Jun 3, 2012 by
sandip_kolkata  
 
REFUNDED

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    KOLKATA
    Howrah
    West Bengal
    India

    Category: Mobile Service Providers

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