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Aircel

[Resolved]  Aircel — unwanted activate service

Address:Raigad, Maharashtra

sir/madam
my name is manish kumar, i have aircel (my no -[protected]) prepaid connection since 2 year. my complain is that aircel
company unwanted activate service.every time.This time they activate ipl cri match score througth sms and they charge rs-3 every day .i call the cusmer care many times but,they not not deactivate..
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

We regret the inconvenience, however the details and name you provided do not match with our records . To escalate your concern, to the concerned department verification process is very important . Kindly Mail us your details at [protected]@aircel.co.in so we could help you in a better way .

Regards
Aircel Customer Service Team
Reply
The Company [Aircel] has activated a service [Cricket Pkg ] on my mobile . I have not requested this service . They are Deducting Rs. 15 Rs my mobile account balance without even giving me a prior notice of this service.
I request you to unsubscribe this service as soon as possible and refund rs.15 in my account
Kindly reuest for does not activate unwanted Serives stop, then i will complain consumer foram agt Aircel.
--

Thanks & Regards,

AJAY CHATURVEDI
+91-[protected]
[protected]@gmail.com
http://www.apunkainformation.com
Reply
Dear Ajay,

Your above mentioned complain has been escalated, kindly give us some time to get back to you .

Regards
Aircel Customer Service Team
Reply

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