[Resolved]  Aircel Postpaid — AIRCEL Cellphone sim portability poor service - reg

Address:

Theni, Tamil Nadu

April 01, 2011

From
R.Arun,
Mobile Number :[protected]
7/4, Chokkar Street,
Near Raja Lodge,
Theni - 625 531

To
The Consumer authority
Consumer court
Chennai

Dear Sir/Madam,

Sub : Cellphone sim portability service - reg

I am R.Arun, I have using the AIRCEL service from 2007 onwards,
Presently government announced the change the service provider without
number changing and AIRCEL also problem for me bills was not received
for last 4 months, bills amount also high and network compliant also
high. I have change the service provider because above said problem
and as per rules I have sent the message to 1900 on 19.03.2011
(portability change - PORT [protected]). AIRCEL was given the unique
porting code - DT 386383 and submit to the Vodafone on same date. ( I
will transfer to AIRCEL To VODAFONE.)

Upto 19.03.2011 bill was closed and AIRCEL payment of Rs.200/- on that date.

But I have received the message from Vodafone ON 26.03.2011, your
porting code does not match. (Received message from Vodafone - Hello!
your porting request DT 386383 dated 26 Mar 11 has been rejected by
your current operator due to the porting code does not match the Donor
allocated porting code for this number. Pl contact your current
operator for further details). I have contact and told the above said
problem to Theni Aircel show room ([protected]), Coimbatore office
[protected] and Madurai office[protected] but no one told
the solution.

AIRCEL and Vodafone message also same code but how was differ porting
code. I don't know.

I have paid on upto date on 19.03.2011 but who will bear the till date
bill payment.

My requisition, I will quick to change the service provider from
AIRCEL to VODAFONE.

Please sir give me the time and solve my problem immediately.

Thanking you,

Yours Sincerely,

s/d (R.Arun)

Note : My mobile number is [protected]
Addition number is [protected] e.mail address : [protected]@gmail.com


--
R.Arun
Theni, Theni district
Tamilnadu, India
[protected][protected][protected][protected][protected][protected]
April 11, 2011

From
R.Arun,
Mobile Number :[protected]
7/4, Chokkar Street,
Near Raja Lodge,
Theni - 625 531

To
The Consumer authority
Consumer court
Chennai

Dear Sir/Madam,

Sub : Cellphone sim portability poor service - reg
Ref : Refer my letter dated 01.04.2011

As I have waited for 15 days[protected] to[protected] and sent the
Portability number (new number is DT 449981) and received on
[protected]. But still now not yet change my mobile service provider
from AIRCEL to Vodafone.

So far I have given the two times given the portability number but not
yet solved the problem. Please suit the case for AIRCEL for time
delay service from 19.03.2011 to 11.04.2011 and relaxation for bill
payment for during the period also. I totally disappointed and
painful process for during the peirod.


Thanking you,

Yours Sincerely,

s/d
(R.Arun)

Note : My mobile number is [protected]
Addition number is [protected] e.mail address : [protected]@gmail.com

[protected][protected][protected][protected][protected][protected]

May 02, 2011

From
R.Arun,
Mobile Number :[protected]
7/4, Chokkar Street,
Near Raja Lodge,
Theni - 625 531

To
M/s. S. Saroja
Complaints Cell, CAG.
Consumer authority
Consumer court
Chennai

CC to : Mr. I.V.J.Pradeep, AIRCEL Limited, Coimbatore.
Mr. Vasanthakumar, AIRCEL Limited

Dear Sir/Madam,

Sub : Cellphone sim portability poor service - reg
Ref : Refer my letter dated 01.04.2011 & 11.04.2011

Dear Madam

Greetings! Refer my letter dated April 1 & 11, 2011 regarding AIRCEL sim portablity (AIRCEL TO VODAFONE) changes. But still now not yet change, clear cut solution not given for AIRCEL. I was tried portability number for March 19, April 4 and April 19 - 2011 but not yet resolved. (I have deposit with AIRCEL amount of Rs.250.). Last portability also expired day after tomorrow.

AIRCEL Customer care says - local AIRCEL dealers, local AIRCEL dealers says - contact AIRCEL head office and AIRCEL head office say - contact customer care. All are doing like round the clock but nobody given the correct solution.


Please madam help me and give the direction.

Contact number +[protected] +[protected]

E.mail address : [protected]@gmail.com


Thanking you,

Yours Sincerely,


R.Arun
(R.ARUN)
--
R.Arun
Theni, Theni district
Tamilnadu, India