[Resolved]  Aircel Prepaid — deactivated my outgoing calls

i was bought your Aircel prepaid Sim card from your one of the dealer on two month before.that time i given My passport Size photo and My Address proof... Suddenly i am received a message one week before doucements not received by us from aircel office .. yesterday my outgoing calls deactivated in my mobile.So what i did again I was given My Another Photo and My Address Proof On 23.02.2010.. in aircel distributor
..so Kindly Resolve My problem and Do the needful..


thanks & regards,
Raja pandi.A
5/54,thulasingamman koil st,keelavadagarai,
periyakulam,theni dist.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Aircel — prepaid phone deactivated

i have been using the aircel for last 5 years, they have asked me to submit the latest address proof, as I was not in country, i could not submit it immediately. Aircel deactiviated my phone, after that I gave the address and identity proof five days before, while submitting it, they said, phone will be activiated in two days, but till now the phone was not activiated. I have sent the e-mail to customer support, the auto generated e-mail says, they will respond in a day for queries, but even after three days, I didnot get the reponse. Is it not a good proof that the aircel is one of the worst service provider and have a worst customer support. Really disappointed with the service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information