[Resolved] Aircel Prepaid — 15 ruppees deduted without any informaition | |
Dear Sir /Mam i am user of aircel mobile services our prepaid mobile no is [protected], on 6th morch 11.35am i have one SMS received from +5800(you have been charged for RS.15 for cosmo love move and u will get alert for next 30 days ) after receved this masg i have called to aircell customer care for refund our RS 15.00 but executive told me u have sent us a request for cosmo love then we aircell activate this service and charged RS 15 but i have not sent any msg or not called for any new service , on 6th march customer care call was my first call of that day aircell is not ready to refund that mone any how kindly help, regards Syed Sohail Asghar Naqvi [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
These are Value added services and there should be an authorisation from the customer before activation. The promotional calls and messages can be the reason for that when responded, in order to avoid such in future get your DND service activated.
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