[Resolved] Aircel Prepaid — GPRS deactivation

samy3287

Address:

Sivaganga, Tamil Nadu

dear sir/mam i have mobile number [protected] name of holder arockiasamy in this mobile number by mistakenly my kids activated GPRS but about cancel that service i will spoke with customer care [protected] more then 10 times they are saying after 48 hours disconnected automatically also they send one massage but never disconnected every day they detected 5 rs with out any usage like this doing how is i will continue the aircel customer please help and reply to me my e mail id arockiam.[protected]@yahoo.com thank you

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shyamsundar mahadeorao kohad

from Bengaluru, Karnataka

Prepaid — deactivation of gprs

sir, i had activated the gprs around 30 Aug 09, but i could not access for want of subscribe to packet data hence had complained on 999 to deactivation on 03 SEP but still it is not deactivated hence I am at the of rupees 10 per day since then, you are hereby requested to immediately deactivate it and refund the deducted amount. thanks

shyamsundar mahadeorao kohad

from Bengaluru, Karnataka

Sir, I had activated the gprs on 30 Aug and wanted to deactivate it, i had talked to 999 he accepted to de activate it by so far not deactivated and rupees 10 deducted per day may be refunded, thanks

Anil Barua

from Mumbai, Maharashtra

It is quite possible that the retailer hasn’t made a proper submission of your documents. I would suggest if you can visit the nearest Aircel outlet in Rajnandgaon and submit your documents, the chance of your problem getting solved would be more .

Uday Kiran

from Noida, Uttar Pradesh

Very strange, I would suggest you to visit the nearest Aircel store and get it fixed. Good luck.

ubaid mirza

from Kolkata, West Bengal

Aircel is fraud company they cheat costumer .Aircel costumer care exe. is fully and also thief

my name is mirza ubaid and my number is [protected] .

ubaid mirza

from Kolkata, West Bengal

Aircel not refund cut the balance. also activate any service so dont take aircel sim

umakasa

from Bengaluru, Karnataka

Aircel customer care is the most worst process, they said always they are busy so please do after some time or my customer care will call you, but from 20 days i am trying to talk CC but no use, how to deactivate GPRS, pls give the code, now i am shifting to another network.

itsbds

from Patna, Bihar

Air cel is realy fraud company because i try to deactivate GPRS multiple time but GPRS is not deactivated and he or she deducted multiple of rupies from my account his customer care is not good i talk to customer care more than 20 time regarding this but his response is 0

ag.murali

from Chennai, Tamil Nadu

Aircel deducted Rs.69/- within 4 days and when I asked them why this deduction, they sent a sms saying it is GPRS charges.
I have not activated any such services. Ganesh.

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Ganesh,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Warm Regards,
Aircel Social Care Team