[Resolved]  Aircel Prepaid SIM Card — sim card lost block the number

Dear Customer(leela7270),

We would like to inform you that we have blocked the services and we suggest you to replace the sim by visiting nearest Aircel store.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Customer(pandeypratik),

We would like to request you to visit the nearest store with ID, address proof and written request for Duplicate SIM.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Name - Dinesh Jha
Today, I Lost my Intex phone ...
Mobile No. - [protected]
Please Kindly block the number
Date - 10/05/2016

Dear Customer(jhag),

Please share alternate number to communicate with you to verify identity in case of barring the number.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel — my aircel numberis calling not for customer care

call waiting and this call is discont

sms failed

I can't send any messages to anyone from today. But my messages to aircel services are delivered fine. My number is [protected] from jharkhand

Company stole main balance

Aircel company automatically activate dialer tune and stole my money... I call customer care no 198 but they are not properly clarifying but also misbehave me my mobile no is [protected]

Dear Akella Pavan Srikar,

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Able to send SMS on the sample from different number?:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Akella Pavan Srikar,

We are forwarding your concern to our team. Meanwhile, share an Alternate number so that we can assist you in the best possible manner.

Warm Regards,
Aircel social care team

VERY SLOW CONNECTION OF NET

VERY SLOW CONNECTION OF MY NET [protected] AND MORE THAN 15 MINUTES GO USUALLY TO GET CONNECTIVITY . THERE IS ALSO DNS FAILURE AND MAIL IS NOT SENT MANY TIMES TO THE ADDRESSEE.

unable to connect internet service

There is no difference between 2G and 3G speed .Unable to connect Internet service often waste of money .

deduction of money

When roaming free they charged me @ roaming and valu added services.

Dear Suraj Samanta,

As per system, no such wrong deduction was not found. ( Period 23rd May, 2016 to 29th May, 2016). Rs. 30/- deduction not found ( Period 23rd May, 2016 to 29th May, 2016).

Out call done ( 10 : 34 AM ) on your number but not entertain. Please share the exact deduction date and time.

Warm Regards,
Aircel Social Care Team

Dear Akella Pavan Srikar,

We would like to inform that your number barred under DVF (Document Validation Failure). As you have submitted college id proof at the time of purchase which is not a valid ID/Address proof now as per TRAI.

Hence, for now, you need to submit the relevant document to nearest Aircel Store or Retailer in order to unbar the number.

Warm Regards,
Aircel Social Care Team

i lost my mobile .plz block my aircel number:[protected],

aircel 3g network speed very slow

dear sir/madam,
i using aircel 3g net pack rs-67... the network speed very very bad.......
customer care operators not responsing the calls... plz solve the problem

mobile details

mobile details full address. Ke. Sath

Balance deducted (128) without any reason

Balance deducted (128) without reason Customer not giving clear statement

deducted my account balance without my permission.

a few days ago Rs.14 had been deducted from my aircel prepaid([protected]) without my permission or my mistake then i called aircel customer care to grt my money back but they were not responding to my calls.

Dear Customer(k.heamnath),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team