[Resolved]  Aircel Prepaid — DEDUCTING AMOUNT WITHOUT REASON

Address:Tamil Nadu

IM USING AIRCEL PREPAID AT APRIL 4TH I RECHARGED FOR RS 200 ON THE 6TH APRIL NOON TME I HAVE BALANCE AROUND 160 TO 170 SUDDENLY THEY DEDUCT MY WHOLE ACCOUNT BALANCE FULLY AS 0.00 ON 6TH APRIL I HAVE LOGED THE COMPLAINT IN 121-4249 COUSTEMER CARE THET SEND A MESSAGE FOR THAT COMPLAINT IT WILL SOLVED IN 15 APRIL REF NUMBER SR 1-[protected] AFTER 15TH APRIL I HAVE CALLED SEVERAL TIMES BUT THERE WAS NOPROPER RESPONSE FROM THEM THEY TRANSFER MY CALL TO THEIR TEAMLEADER AFTER 3 TIMES ATTEMPT THEIR TL MR RENGARAJ ATTN THE CALL AND SAID THAT IT WILL CLEARED IN NEXT 24 HOURS IT MEANS APRIL17 12.30 NOON .IS THERE ANY WAY TO TAKE LEAGEL ACTIVITIES AGAINST THEM. MOBILE NUMBER [protected].AIRCEL PREPAID .PERIYAKULAM .THENI DT
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We are sorry for the inconvenience.This is to inform that we have escalated your concern and looking forward to resolve it at the earliest.

Regards
Aircel Customer Service Team

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