[Resolved] Aircel — slow 2g speed

nihalsharma93007

from Mumbai, Maharashtra

Address:

Kamrup, Assam

I recharged my phone with pocket internet 3g&2g of Rs.128 valid upto 30 days..
Till 3g it was okay but now when its on 2g the speed is horrible...hardly 6 days have passed by & I am unable to deal with such horrible speed..I contacted customer care 3-4 tunes either they transfer the call & nobody picks up the phone or they just ask you to clear browser cookies & restart the phone.....
Aircel sucks I am not at all happy with their service & moreover I would like to ask them to specify the minimum 2g speed which they provide......My aircel number is -- [protected].

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel

Warm regards,
Thanks!
Team Aircel India

Anup210

from Siliguri, West Bengal

Hi, I used 2g plan around 20 days back on aircel no.[protected].i am not getting 2g speed, maximum i am getting only 5KB/S. I called customer care many time regarding this but they simply tell this is due to some n/w problem whereas i am getting full signal. No one bothers to rectify the problem.

Anup210

from Siliguri, West Bengal

aircel service is so poor.