Aircel — Unnecessary balance deductions

It means Aircel wants to tell all customer don't recharge more than Rs 50. If we keep balance more than this amount without notification they will deduct and cheating the customer.

Hi,
We regret the inconvenience caused.
Please help us with your concern & Aircel so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

Respected sir/mam,
I am shirish bongale. My aircel mobile number us [protected]. I have mailed you because none of your customer care center is attending my calls. If you are not able to solve a customer's problem so, please i suggest you to close your company. My balance had deducted twice without any proper reason. Once it was rs.50, other time it was rs.25. And your customer care executive are also not talking in good manner. Ate this your values to a customer. I called nearly about 50 time from last night but your customer care dont attend the call.
If you dont want to attend the calls please close your customer care 198 . It is no use for people. Tell this straight or i will choose mnp option.

Thank you.

Hi Shirish Bongale,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

My balance has been deducted on 15th jan. I have called to customer care support on same day and they assurred me to refund the balance within 48 hours but they have not refunded yet. I have called 3 times to customer care but not refunded my balance.

Hii.my Number is [protected], aircel Has been deducting my balance from beginning, yesterday also they deducted 255 rupees for unnecessary reasons and unwanted services, their customer service and their services is worst, they will not connect to customer care services to share the problem, they are the worst sim company, they will activate unwanted services and deduct huge balances, please see through the problem and help to refund my balance

My Aircel Number is [protected], aircel Has been deducting my balance from beginning, yesterday also they deducted 255 rupees for unnecessary reasons and unwanted services, their customer service and their services is worst, they will not connect to customer service and their services is worst, please see through it and help me get refund my balance

Please see through it help me get my deducted amount refunded