[Resolved]  Aircel — balance deducted without any reason

Address:West Delhi, Delhi

I am Ankit Achantani S/O kishore Kumar Achantani R/O A-4/24 cottage Enclave Paschim Vihar new delhi-110063.

I am using Aircel prepaid no [protected] since two years. Doing a recharge of Rs 1000 or Rs 500 or above every month. Your company deducted rs 58 day before yesterday without any reason. I made a call to your customer department at-least 15 times in last two days and they replied our server is down kindly call after two hours. I am getting this reply every-time i put this query. This is just bull and i am not taking anything like this anymore.

On my last call they said i would get a call back for the same till now I havent got a call from your Department and I told them i would sue them If i dont get any appropriate reply. So this is the final warning if you can do something about this its ok otherwise theres tremendous mental torture that has been done already.





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Thank You

Ankit Achantani
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I am Amar Surya before 4 to 5 days around 20th december, 2014 Rs99 has been deducted from this no mno : ([protected] ) without any reason . Before this aircel has been deducted amt lots of time & i already logged a complant but issue didn't resolved company Aircel #751669 It's a ticket no of june, 2014.

Thanx&Regards
Amar surya
my aircel number is [protected](odisha). 13th March my balance was rs. 30+. as I went out of station this number was switched of[censored]pto 20th March. 21st when I switched on my phone I was unable to call as my balance was rs. 0.02 only.(don't know how rs.30 was deducted from a switched off sim ). further I recharged rs. 50 on 22nd March and immediately checked the balance which was rs. 34 only.. I called customer care and some lady answered that I had downloaded some animation (which is truly impossible ). further she told that she was not bound to give any.old information regarding the deduction of previous balance, I had never experienced such a misbehavior from a customer care operator and this kind of theft from any GSM company in my life.

Dr. Suvendu Chatterjee
Rourkela, Odisha

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