[Resolved]  Airtel [protected] A/C15683537 — broadband speed decreasing on without downloading sanctioned data 5GB

Address:

Karnataka

On repeated complaints from Oct 2011 every time my speed of 1Mbps is decreasing from 1st week of every billing period. Every billing period starts from 5th of every month.From 7th onwards company email starts as 80% data consumed on without used sanctioned quota of 5GB.On every complaint they are not in searching genuine reason.For your kind ref. attached a complaint email copy. They have recorded falsely as 1.5 GB downloaded on 7th Jan 2012 at 15 pm.
----- Forwarded Message -----
From: Fiyaz Pasha <[protected]@yahoo.co.in>
To: "[protected]@airtel.in" <[protected]@airtel.in>
Cc: "appellate.[protected]@airtel.in" <appellate.[protected]@airtel.in>
Sent: Sunday, 8 January 2012 11:39 PM
Subject: My sanctioned data 5GB corrupting[protected]a/c15683537

Sir/Madam,
On repeated complaints my speed decreases and my sanctioned quota of 5GB is corrupting in [protected] A/C 15683537 .On 7th Jan 2012 I was in my home with weekly holiday from C.E.S.C (K.E.B) in front of system with browsing I has not downloaded a single image or voice file from 11am to 5pm.Without downloading a single file why my data is misusing .Please keep a vigil on this matter or limit my speed.I am not satisfied with this type of HIDDEN SERVICE .Please alert me online while downloading or block my download option.
With Best Regards
RABIA BEGUM
[protected].