[Resolved]  Airtel — 3G DATA SERVICES NOT WORKING

Address:Mumbai City, Maharashtra

Hi Officer,

Previous complaint numbers are
Complaint number = on 1st November was C3GDC[protected]
Complaint number = on 9th December wasCBBCR[protected]
Complaint number = on 1st January is[protected]


There has been persistent every month issue with Data services provided on my Airtel number[protected]. Every month once I get an issue with the network at my residence address (only a particular location) of not getting data services on my blackberry with Airtel connection.

Since today evening my Blackberry data services is not working and I have already launched complaint against the same, complaint number
is CBBCR[protected]

I have been complaining every month about it as and when I face an issue. The issue gets resolves however not sure why this is very frequent. I have been using this connection along with my pre paid service since last 2 years however I never faced this issue. This is been there from last 3 months.

I Sincerely appreciate you look into this ASAP.

Thanks and Regards
VW
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Nov 16, 2016
Complaint marked as Resolved 
Verified Support
Feb 13, 2013
Airtel Customer Care's response
Namaste (vaishaliw8),

This is to inform you that your concern listed on 12 feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 16, 2013
Airtel Customer Care's response
Namaste (vaishaliw8),

This is to inform you that your concern listed 12 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non-contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 19, 2013
Airtel Customer Care's response
Namaste (vaishaliw8),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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