Airtel

3 Reviews

utsavj on Jun 13, 2012

3g dongel

Hi,
I have applied for 3g Airtel dongel on 31.05.2012 from Airtel vendor and he promised me to to gave it on 1.06.2012 but he did not gave it to me on time.
when i called him many times and messaged him to cancel thee order firstly he didn't picked thee phone .later on when i talk to him in person on 04.06.2012 he refuse to cancel thee order and refuses to return my money as well as my documents.
Then i launched a complaints on Airtel on 5the June ( complaint number 44000914) , on 8the June i called Airtel customer care for knowing status of complaint ,i got an answer theat Airtel representative tried to call me but my phone was switched off, but my phone was always ON .Then later i launched anotheer complaint on 8the June ( complaint number 44060408) again when i checked its status theen i got same reply theat Airtel representative tried to call me but my phone was again switched off,i don`t know how come it is possible ?My phone never gets switched off and i am getting calls all around thee world except Airtel.
Again i filed ane more complaint on 11.06.2012 ( Complaint number 44109942) still i did not get any response from theeir side.

i lost money and suffering from mental Trauma from past 14 days.
I just need my money back and want to take serious action against thee Vendor for wrong commitment.

Regards-
Utsav Jaiswal
9561389802
Pune ( Maharastra)

2 Comments

Comments

Jun 15, 2012 by

utsavj

Hi,
I got a mail from Airtel to contact near ARC with documents ( ID Proof, Address Proof and Purchase Receipt).
I have the ID Proof and Address Proof but the Vendor didn`t gave me the receipt of dongel, i asked him for many times but he didn't gave any receipt to me.
please suggest what to do.

Regards-
Utsav Jaiswal
9561389802

Jun 19, 2012 by

utsavj

Hello,
COULD YOU PLEASE TELL ME EXACT DATE WHEN I CAN GET MY MONEY BACK OR TELL ME HOW MUCH MORE TIME YOU`LL NEED TO RESOLVE THIS CASE? OR TELL ME CLEARLY THAT YOU CAN`T GET MY MONEY BACK. NOW I DON`T WANT TO RUN HERE AND THERE AND CONTACT DIFFERENT PERSONS FOR 1000BUGS.

As you told me before that to contact nearest ARC with documents, when i went there they told me they can`t do anything & i have to ask money from that Vendor only.

if you can`t help me soon then i have to esclate this issue to WIPRO & there might be a result that WIPRO will kick your employee out of the campus and will not allowed any vendor from Airtel in future ahead.

i just hope i`ll get the resolution soon.

Thanks

Regards-
Utsav Jaiswal
9561389802
jaiswalutsav86@gmail.com