Namaste ( nealp ),
Further to our discussion dated 24 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at firstname.lastname@example.org
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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