Airtel — airtel deduct my balance

Address:

Rajasthan

Sir,


This is to bring to your notice the unethical means undertaken by airtel to deduct my balance time and again. When I first noticed that Airtel was deducting my balance by activating some or the other service on my number ([protected]) without my knowledge, I called them to complain but no response there(complane no.PRO[protected]. I told them again and again to never start any service on my number. I told them to deactivate any active services. I was told that this has been done everytime I called them. im use to DND options last one year after than deduct my balance.

However, they never stopped deducting my balance. Sometimes, Re. 135, sometimes Rs. 10 and sometimes Rs. 50. Later on whenever I called them to complain they merely said that I had started that service and so they will not refund my money. So I stopped recharging my airtel number and used it only for incoming calls. I used my other numbers for out going calls. Now also whenever I recharge my airtel number, some or the other service is activated without my knowledge and my balance is deducted automatically. Just recently I recharged with Rs. 400 date 8/4/2012 and now balance is Rs. 167 where is the my balance please credit my balance immediately & stop all value added services. plese solve my com plane urgent.
this complane has been sent april 2012 but nobody response there so far sir please action against airtel company.
Airtel is taking it's customers for a ride and is using very unethical means to make money at the cost of their customers.
FROM- OM PRAKASH GOYAL([protected])
4-D-22,RANGBARI YOJANA KOTA (RAJ.)
PIN-324005