Airtel — AIRTEL IS NOT DEACTIVATING facebook 20 service

Address:Latur, Maharashtra

airtel activated facebook 20 service on my mobile a month ago. this service is useless for me. it has been renewed 3 times and i lost total 60 rupees. i tried to deactivate service by calling 121. but reply comes "sorry, currently we are unable to see service activate on your mobile"
my number is [protected]. please airtel deactivate this service and refund me.
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