[Resolved]  Airtel — AIRTEL MONEY OFFERS NOT GIVEN

Address:Pune, Maharashtra

Since Jun 2012, I have been making all my Airtel postpaid Mobile bills iro my Mob No [protected] A/c no[protected] by Airtel Money. All through the company has been advertising of payback of 5% if airtel money is used to make payment of Airtel Mob bills. Despite repeated mails the Company has not credited ANY PAYBACK into my a/c since Jun 2012 nor given any response to my mails.
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May 19, 2017
Complaint marked as Resolved 
Verified Support
Oct 16, 2013
Airtel Customer Care's response
Namaste (pwidhani)

This is with reference to your post dated 12 October 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Jun 17, 2014
Updated by pwidhani
The complaint still stands UNRESOLVED .
Since Jun 2012, I have been making all my Airtel postpaid Mobile bills
iro my Mob No [protected] A/c no[protected] by Airtel Money.
All through the company has been advertising of payback of 5% if airtel
money is used to make payment of Airtel Mob bills.
Despite repeated mails the Company has not credited ANY PAYBACK into my
a/c since Jun 2012 nor given any response to my mails.
Complaint comments 

Comments

Sad that a reputed coy Like Airtel is NOT repeat NOT showing any interest in contacting or honoring their commitment to payback 5% on transaction using Airtel money. They feel that the customer will forget the issue or people have short memories. Not realising such careless attitude will have a long term damaging affect on their business.

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