[Resolved]  Airtel — balance deduction

Hi,

I am using Airtel prepaid card and number [protected] and i am using this number since six month plus. However since last two month plus i notice that on routine basis automatic deduction from my balance for VAS ( Value Added Service ) for which i have neither asked, requested or subscribed for.

About three weeks back i called the customer complaint cell of Airtel and was ensured that the deducted money will be refunded and no further deductions will be made.

Dispite of the assurance given by the customer care executive, the deduction is still continuing. I have tried today to formally ( in writing ) to lodge my complaint and unhappiness about unsolicitated dedcution ( i helplessly watch my money being robbed in front of my eyes ) by visiting the website of Bharti Airtel, but the link was not opening.

Hence i register my complaint in this forum, with a request to forward to necessary executive in Airtel and stop any further deductions.

Regards,

Vinod

plz plzz plz deactivate this igmobi.com service today onlyy.rs 10 is daily being cut frm my balance...even i havent registered 4 it...plz check out thisssssssss

I have been charged with Rs.10/- per day for subscription service on Airtel Wap, which i dont want
Ple discontinue this service and refund my deducted amount.
thanx

Respected Sir,
There is a complaint against Airtel (U.P. West). I have activated mobile office on my mobile on 31 jan 2009 but no service activated and i haven't got any settings but When I contacted on it’s customer care, there was an executive, I told him my problem and he asked me to hold and after some time he said that he is unable to solve my problem and again make me hold for 15 min. and again he replied it may be some network problem and i am forwarding your call to my senior and again make me hold and after some time they disconnecred my call.at same time I several times tried to call but they have barred me to talk the care executive. It make me angry and after some time I again called to 12133 and to another executive and again told my problem and he guided me to make manual settings and asked me to cal again if not activated but I again failed to connect it and again call but again barred. I feel, I am helpless. I can’t sleep, I feel very upset. Next day around 12 noon They again deducted my Rs 20 without any net activation or request and since then I am trying and trying... to call the custumer care. but...


Really, I can’t express my emotions.

Really i am surprised what kind of a service Airtel is providing to its custumers and what they commit to them...just like politicians

After that, I said to my self, I will closed my no.

I am in hope that some day i will get my money back


This is my last effort.


ARPAN GUPTA
MEERUT
U.P.
Mobile No: +91 [protected]
Dated:03 Feb 2009

I am agree my phone no. is [protected] they are also deducting my balance. i have given call but still deducting. now i have decided to purchase another sim from vodafone.

AIRTEL/Mobile — RS. 45/- DEDUCTED FOR HELLO TUNES WHICH WAS NOT USED AT ALL

On 20/12/08, Rs.45/- was deducted from my prepaid Mobile A/C due to AIRTEL Hello Tunes offer .One free offer, as initially messaged, from "[protected]" has made me poorer by Rs.45/- within minutes.Immediately, I have called "[protected]" & cancelled THE HT service & they have also confirmed the cancellation by return SMS.As I have not used the HT service at all, I requested AIRTEL by mails to refund Rs.45/- to my prepaid A/C for my Mob No. [protected].But, they are not willing to refund & sending contradictory statements bluntly ignoring my valid reasonings.

I Want to Deactivate the Dada Sub Sub 10, For my Airtel No i.e :- [protected]

They would never provide the details of the incoming call.Once i lost my sim card in which i have stored my contact details and called customer care to get the details of incoming number they said that they dont maintain the details and they cant provide the same. Airtell has a worst way of customer service. I have got hell alot of probel because of the service they provide.

They charge for the customers even after the service have been cancelled and make us to pay that amount bu threatening that they will make a case against us. They give no time to realise that is it the amount what we need to pay. They charge excess amount for what reason we would not know and send a warning to pay 700 or 1500. When we ask for the bill details they are not ready to share with us and they need to pay that money even after 4 months after closing the balance of the number paying the amount. Once the representative charged 700 and when i said as i have cancelled the service long back and i need not pay rental for that particular month then he was asking me to reduce 300 and pay 500. If some one s charging on the spot as they did i guss no one would be accepting him as representative of airtell even.

After few moths notice posted i have to make payement of 700 and when i asked the advocate i need to know the details of the bill they said as they have verified everything and i need to pay the defined amount which i think for no reasons they have charged.

My number was [protected]

Airtel Mobile Card — Rs.20 Deducted every 6 day

Please Deactivate/unsubscribe Text Based Services on Airtel WAP. My Mobile No. is [protected]. So Deactivate/unsubscribe immediately.

uyi

AirTel — Deduction of balance by RS.10

In the month of march i had been regulsrly debited RS.10 from my balance. I don't know that was for what but now i am not beeing debited RS.10. I am launching this complaint to know whether that service which was debiting RS.10 from my account is DEACTIVATED or not, so that i would not face that Problem of my balance getting Deducted in near Future.
MY MOBILE NO. [protected].

My mobile no. is [protected]. On 5/04/2009 a 100 rupees was deducted without any message or information. I want a reason for deduction of balance from my mobile.

i want a know sbi online report

Airtel Live — deducting balance

SIR

PLEASE DEACTIVATE MY GPRS IGMOBI SERVICE. I HAVE COMPALINED NUMBER OF TIME REGARDING THIS ISSUE BUT NO ACTION HAD BEEN TAKEN SOFAR. SO PLZ DEACTIVATE ALL AIRTEL LIVE SERVICES.
THANX

value added packs — scheme activated just 5 days before withdrawn without any intimation

I have a airtel prepaid no. On 11/04/09 i got two o[censored]r schemes activated that is Rs 96 for validity extention and another for Rs 69 for call rate and sms rate reduction both the schemes got activated but today on 16/04/09 call redauction pack deactivated itself and full call rates were charged for my calls and i got to know when much of my amount was deducted as i was under impression that my call rate was just 60p/min .I had to bear a loss .so kindly help

THIS IS MY THIRD COMPLAIN

DEAR SIR
I HAVE SUBMIT BEFORE THAT I HAVE ACCIDENTLY CLICK ON ANIMATION & FUSION LINK
AFTER THAT EVERY MONTH 15/- DEDUCT FROM MY BALANCE
I AM AIRTEL PREPAID CUSTOMER AND MY CELL NO IS [protected]
PLEASE SOLVE THIS PROBLEM.
PLEASE OFF SUBSCRIBED THIS SERVICE
THANKS

FARUQ

Airtel — mobile office service cut the extra balance in my account.

Dear Sir,

I have activate mobile office service in 99-/month plan date[protected] in my pre paid mobile no. [protected]. I have send massage for the activate for moble office service. after i sent masage i receave service reply massege that moble office service is activate in your mobile number in 99-/month plane. after activate mobile office service i acces the mobile office service in my leptom. but airtel telecome is cut the extra cost in my prepaid accout balance have loose 200/ in my account balance. i have already complaint to custumer care my complaint number is [protected] but they willl give me no action or only ascuse. so please give me my extra loose account balance or my time loose time.

thanks
ashutosh kushwah
mobi. [protected]

sir, last night i recieved three messages from airtel that you have subscribed the caller tune for three months which is charged 15 per manth...so on and my balance deducted almost 100 rupees
i have faced the same problem two time in past and lost 200 rupees and once again it is done to me .

i called to customer care but they dont talk me and cut the call
i want my balance back and want to set something for airtel that in future its not happen with someone other

AirTel — by mistack airtel cut my balance in airtel live service.

iam using mobile office at 09&[protected] and also activate mo on my number but airtel cut my balance sumthing 200 rs. by the tamp. message that is thank you on brousing on airtel live and charged rs. ___ sumthing. that message came cantinuesly and rharg rs. please solve the problum my mob. no. is [protected].

sir,
i have done a easy re-charge of rs 20 and i haven't got the balance
my no is [protected].
plz sir solve my problem.

THANKS
SHARAD