Airtel - Prepaid Recharge

11 Reviews

venku1975 on Oct 24, 2011

I had recharged day before yesterday from a retailer for Rs. 200/- The mobile was updated with Rs. 1/- and the remaining thing as explained, when we called the Airtel customer service was for a 3G. Actually our mobile does not support 3G and secondly, we have been recharging using 200Rs. (Actual talk time being 179.2) for a very long time. Neither this was known to the retailer or to us. The retailer explained to customer service executive Mr. Omprakash, but he denied giving feedback. This is a insult and infact i would like to discontinue services of Airtel Prepaid due to this reason. Kindly action the complaint and revert

10 Comments

Comments

varsha H

I tried to recharge my prepaid mobile through recharge voucher of Rs.20 but each time i tried i got service reply ads OBS:This is a new
service option so you need to specify a message here in your own language. What is this? When i recharged another airtel number with same recharge voucher, recharge was successfull . It was very important to recharge my number at that time. Inspite of many 7-8 tries i was not able to recharge my number, which lead to many problems.. If you cannot provide service to all customers why do you provide Service ???

Send email

r k khadke Airtel - bhubaneswar, Khordha, Orissa, India

sir,
i hv recharged my airtel prepaid no.9975656435 using online bank transfer icici bank Rs.100
the said amount is debited from my account but balance has not increased
plz help me out

Send email

I am using the Mobile Number (9952051373). 01.11.2009 at 06.24 pm Recharging Rs.62.00
My trans ID no 1038673519. Airtel cannot give me to Talk time the same. Already I got a message
From Airtel Recharge Rs 62.00 and get talk time 82.00 rupees. So i am recharge the same amount
but i cannot get any talktime. Only change my plan tariff. Pls provide the same.
I am a genue customer for the company.

Tarun Chawla Airtel - Delhi, New Delhi, Delhi, India

Dear Sir/Madam,

Airtel network and customer services are sucks,

I am in Mumbai and I have Delhi’s airtel phone number, I did not have balance in my phone I got my airtel number recharged by 50 Rs on 25 oct 2010 so that I can call customer care to know about full talk time offers.
I dialed 121 for customer care, one of the represented picked my call, I asked about any full talk time offer to representative, her replied is “sir, you need to speak to delhi customer care because we can only tell about best offers in Mumbai not about delhi, I asked her “what number should I dialed to speak to delhi’s customer care” her replied “98109810, she did not tell me that this number will be charged
I called on her given number (981098190), after a long wait I came of cross to one of the customer care representative, I asked her about the best full talk time offer, she replied “sir, dialed 1213 from your airtel number to know about best offer.
I dialed 1213 from airtel number; I got the message “This number is not valid”. I called again on 98109810, one of the representative picked my phone, I asked her same question, her replied “sir, you can get your airtel number recharged by 444 Rs for full talk time.

I tired to get my number recharged by 444 Rs for full talk time; I got the message “This recharge is not successful”. I had to call again on 98109810.This time representative said “sir, I am sorry some one has given you the wrong information, this 444rs full talk time offer is no more valid. He gave me another number that was 121312 and he mentioned this number is especially to know about full talk time.
I trust him and dialed 121312 I got the message “This number is not valid.
At the end I left with only 14rs balance in my phone. I wasted 32rs only in talking with different types of duffers sitting in airltel customer care.
I still don’t know what is best full talk time offers available to recharge. I also wanted to know any offer for reducing the roaming charges for incoming calls but no one was able to tell me about it.
Every time I dialed customer care number it took me valuable 5 to 7 min to get connected with team of duffers (airtel customer care).
I am really fed up with airtel services.

Not at all Satisfied Customer
TARUN CHAWLA
(9971813935)

Oct 24, 2011 by

krishanswift10

hello sir mera no9996304868 jo ab 19/10/2011 ko lose ho chuka hai mera sim mai garhi ke naam se no save tha mujhe vo number jan na chahta hu garhi ke naam se jo number hai uska bhi airtel ka no hai. or maine apne no se second last call ki thi pleas give me information

Jan 1, 2012 by

Ananthasubramaniam

how deactivate my e mail subscription in air tel no 099769323239, how recharge rs 111 online

Jul 2, 2012 by

samir0340 Airtel - bhubaneswar, Khordha, Orissa, India

sir
my mobile no.9937203471 has tried to activate internet 3G package of 300MB data access for 30 days for rs.102 on 01/07/12 .transaction has completed but service has not activated and money not yet refunded.
i have my proof of transaction

Last 10 Transactions
Date (Value Date) Narration Ref. No. Debit Credit
01-Jul-2012 (01-Jul-2012) TO TRANSFER
INB BHARTI CELLULAR AIRTEL Payments MSBI2763970345IGB4193532 TRANSFER TO 31014960840 BILLDESK TRANSACTION A 102.00

pse refund my rs.102 to my account

Jul 15, 2012 by

bljit

my no is 9810722628 nd i took my coupon of rs 98/- i enter the pin but due to airtel tech reason i enter in my mobile but its done any another mobile this is the first time happen nd i will told 10 other people to not use the services such as bad i called cust. care but they not understand the issue then what customer expect

Jan 2, 2013 by

phaneendra TUMMURI Airtel - bhubaneswar, Khordha, Orissa, India

I am trying to rechage with 98 rs but not rechage. My no 9866186594 SO RETURN MY MONEY
Transcation details (MSBI2883696101IGF0318493 TRANSFER TO 31014960840 BILLDESK TRANSACTION A)