Airtel — BBM 399 Plan not getting activated

Address:

Jaipur, Rajasthan

I have been trying to activate my Blackberry Services (399 Plan ) but there is no response from the 121 number.
i tried calling the customer care around 15-20 times just for the same after which i cannot even dial 121, moreover, they are not ready to register a complaint for the same.
My Mobile number is [protected].
Please help me out ASAP as this issue is stuck since 1-1.5 Months.
Regards,
Ujjwal Seth
[protected]