[Resolved]  Airtel — gprs mobile office service

GPRS-AIRTEL — New Mobile office

I have a mobile no.[protected] in which I wanted to have gprs monthly connection to browse internet and pid Rs.375 and got it activated. But to my surprise next day my service got disconnected telling me send an sms for activation. When i sent the sms they have charged Rs.20 and was going on for five days. Since i had doubt I got clarified from my friend that the activation is on daily basis and charge is Rs.20 daily. So on 30.01.08, I made a complaint regarding the same and I was informed that it will be attended to within 24 hours. But so far it is not attended and the customer service rep are not available on the line and only prerecorded message with lot of absurd reply is received by me

Kindly treat this as complaint and take action against the mobile company who is cheating the public and charging daily as well as monthly charges for gprs without activation.

Yours sincerely

Ganesan CS

AirTel — airtel gprs mobile office

My mobile No. is [protected] . I am a gprs mobile office service user but since 25 dyas i have a problem in connecting the internet, sir whenever i connect the net on my mobile phone it is disconnected automatically within 20-40 sec. and a messege comes that communicati failure contact your operator for service
i have many complaint to customer care but i did'nt get any responce please resolve my problem.

Dear sir
I’m being really sick of Airtel GPRS service and their Customer Care. Yes I got the Life time connection with the facility of GPRS. in the month of July . I’ve a live time connection and got the gprs facility as per their scheme 498/- per month for access cyber world with my home pc through my cell . First three months it works nicely and then it started nagged . I ‘m fade up for trying your customer care service They never ever picked up my call whenever in the name of contract to our customer care executive (?) . All time always incest a monotonous computer voice “ write down ur quarry as a sms mode with 130 words and send it 121 “
Why? Isn’t not enough to make a man insulted? Yes every time. Some times a make a communication as like choosing ENGISH langue and this things not from local care service and only for English language chooser.
121 chose your language 1 2 3
1 for English /press the key then have to wait for finish airtel’s new scheme new facilities etc their self ad. Then press 4 as per ur command Value added service then press 3 then press 4 and finally your technical advisor receive the phone same question with same ans
Tell them my cell number my name
ok sometimes they say restore factory default settings
Some times they suggested detouch your sim for sometimes.
Sometimes restarted it or
go to tools > then Settings > connection > use default> show connection typed MOBILE OFFICE then access point > typed airtelgprs.com > home page likr google dot com
ufffsssssssssss it’s stuffy hot and now it’s Stinks .
My question is like that when all things as per your terms condition are exactly fulfilled balance is more than Rs.20 always, every month 498/- for activated gprs , Then Why airtel never ever bother minimum responsibility even never sending a service provider settings too. If I write MO and send it 2567 – This service currently not available on your mobile . I’m using nokia 6600 but as a confusion several time I change my hand set for experiment if mine would be corrupt or temporary defective other probs , I formatted my cell . setting as like as a factory restore default . BUT ALL R EQUAL . And as per their sms response
“ we are………within 24 hours ……. “
Could you plz tell me How Many Hours make 24 hours.
And finally now your customer care officer admitted openly they barred my number whenever I made a call by one of my friend’s cell . and they just threaded me yes threaded this number ( my friends cell Which I use that time ) will be barred forever . they given the cause my behavior wasn’t well .
Am ill behavior man ? my nature was impolite by default ? I’m not capable Air tel ‘s connection ? By whom it will be certified? Your C-Care executive ! have I asked which colour they would like? which cosmetic they prefer to use ? If I lose my patience then what’s the cause behind it ? have I used any abusing terms?
I have recorded (by the help of my call recorder ware) their voice I can produce / publish if it’s necessary .

sir my mobile no is [protected] i m a using mobile office since 1 year but during the last months my mobile office is not working properly after 5 minutes it automatically get disconnected I have complaints to customer care many times but necessary steps should not be taken.sir now i m fed up this problem.I hope u can solve this problem as early as possible.
with regards
kishan singh

Sir, I have not Mobileoffice setting so kindly send me mobileoffice setting.My Mobile No.[protected]

i have mo setting

Please Sir/Madam anybody having setting for Mobile office GPRS for windows Mobile I am having ASUS P526. Please send me My MOB no : [protected]

Sir, am using airtel mobile office plan (one month).my place is kerala, changanacherry.my handset is nokia 3110c airtel allow speed to compalsary to 20-40kbps but i have not take speed is max 5 kbps .my network signal is full.i try to remove my memory card and empty the phone memory.please replay solution for this question

Airtel mobile office service — Airtel mobile office service

i have subscribed to airtel mobile service by mistake. it will charge me rs.35/- per day, now i want to unsubscribe from this service immediately...please help me out.

my internet is connected but which i softwere is loaded that is not connected plese solve my problem plese plese plese send right internet satting my mobile number is [protected] and model number is nokia3250