Airtel Bharti Ltd. Complaint Care Center — Airtel Bharti Ltd. Complaint care center | |||
Hi, I am Romit Garg. I have a broadband connection with Airtel and Number is[protected]. It is in the name of Rajiv Tyagi email id - [protected]@gmail.com. We are facing internet problem from last few weeks. We are continuously making calls to Airtel Helpline but the problem has not been resolved yet. First time on Oct 7/2010 we looged a ticket[protected] and it has been resolved only for four hours only after that I reopened the call again but your guys without resolving the issue enter the status to close. We again logged a complaint on 13/10/2010 ticket no. is 38739632 hadn't been resolved again but again they put status to close saying that was a mass problem but nothing resolved on our end. Again on 19/10/2010 we logged a complaint with ticket no. 38937138 they again close this issue saying mass problem. Can you tell me that without confirmation how can they close the call. If this was a mass problem. they should confirm about the status and then close the call. From 2 or more weeks we are sitting ideal because of internet. We selected AIRTEL because its a brand and brand has some values for the customers. I am really frustrated because of this kind of service. Some Alcatel person visited to our venue to change the wire system. Despite of doing the work they just pulled internet wire out and didn't fix them before going. If you can tell me that if a person having all the work on internet then how would he be able to perform that task. I will not pay a single peny to you people and definitely go for some legal action. Thanks Romit Garg [protected] Was this information helpful? | |||
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Comments
I would like to inform you that I arki pajuh of Ladrymbai jaintia hills meghalya hv a complaint which is not yet solve for the past 2years .I was a distributor of pco of your company .I had some pco cards which were not activated and went seen for replacement i had not recieve for the past two years n not as well all 70 pco handset is not workin, wen i complaint the sales department no one is bothered .So sir i request u to plz solve my problem.
Reply
on 23 april at 3:37pm, i receive call from airtel call centre and tell me some offers.without taking consent from me, they activated service of hellotune for 365 days and charged two hundred rupees. such type of cheating with consumer shows that a renouned company airtel can go any level for its own profit.You are calling a person suddenly and without telling clearly, you activating and taking proper consent, you are activating services.I do'nt think that airtel is in that bad condition.please solve my problem and refund my money.
my number is [protected].
my number is [protected].
Dear sir,
I am Rupendra Gupta and I am using Airtel sim (No-[protected]). Two times I have faced money detection problem from my account. When I received your call. You offered me for Collar tune. But I am not interested in collar tune, so I cut your call. But When I checked my account then I get Less money in account.
And when I call to customer care They do not satisfy me that why they detect money from my account.
Sir I want that do't call me like it.
I request you that return my money in my account.
Thanks.
Rupendra Gupta
Delhi, Uttam Nagar
([protected])
I am Rupendra Gupta and I am using Airtel sim (No-[protected]). Two times I have faced money detection problem from my account. When I received your call. You offered me for Collar tune. But I am not interested in collar tune, so I cut your call. But When I checked my account then I get Less money in account.
And when I call to customer care They do not satisfy me that why they detect money from my account.
Sir I want that do't call me like it.
I request you that return my money in my account.
Thanks.
Rupendra Gupta
Delhi, Uttam Nagar
([protected])
DEAR SIR,
My Airtel no is [protected] which de activated .
my humble request to you plz activate my no as soon as possible bcoz this no. is printed on pamplates and my visiting card .
re issue this no. to me again so i can carry on my work .there is no response from your ( Airtel office ratanada plice line jodhpur )
regarding my complain last time i am informing you to consider my problem and convey it to me on my e mail address or my no.
I DONT WANT TO COMPLAIN REGARDING THIS SMALL ISSUE .
BLUE CITY VOICE EVENT MANAGEMENT
VIPUL GANGOTRI ( [protected] )
EMAIL : VIPUL.[protected]@GMAIL.COM
My Airtel no is [protected] which de activated .
my humble request to you plz activate my no as soon as possible bcoz this no. is printed on pamplates and my visiting card .
re issue this no. to me again so i can carry on my work .there is no response from your ( Airtel office ratanada plice line jodhpur )
regarding my complain last time i am informing you to consider my problem and convey it to me on my e mail address or my no.
I DONT WANT TO COMPLAIN REGARDING THIS SMALL ISSUE .
BLUE CITY VOICE EVENT MANAGEMENT
VIPUL GANGOTRI ( [protected] )
EMAIL : VIPUL.[protected]@GMAIL.COM
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