[Resolved] Airtel Bharti — Non Activation of SIM even after submission of required documents | |||
It is intimated that I have procured a Airtel Prepaid Sim with MSISDN No.: [protected] and SIM No.:[protected] and IMSI No.: [protected] from Peyling, West Sikkim, Sikkim on 05.03.2012. At the time of purchasing sim I have submitted copy of my Passport, PAN Number and later I have submitted my employee certificate too (which are also attached here). But even after one month my outgoing call is still barred. I don't understand that what you need now from my side to activate my number's outgoing call. Although I have recharged my number with Rs. 250 and Rs. 36 for STD Calls and Rs. 98 for Internet access. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hello Friends,
I am also facing the same problem. I am in Chennai. Very very Bad customer Service in India is Airtel Customer Service. Only Incoming Call. I Can not Make Out Going Call. If I make a call Voice "Non-Subsimssion of Documents". Twice I am submit my Documents (Photo & Voters Id ). In The voice Message "Non-submission of Documents. Your Service will Resume after 8 Hours. Then I make call 121-Airtel Customer Service, Customer Service told me After 72 Hours Your out going calls Activated. There is Difference Between Voice Message and Customer Care Executive (8 Hours & 72 Hours). What a Joke ?. First Time Then Customer care Executive told Me to submit your Documents to Nearest Dealer your service is activated. No Response. Then next time Customer care Executive told me your Dealer is Deactived your out going calls. I raise the question why Dealer to block out going Calls? . What'a Joke ?
I really fedup. Then Next Day Dealer told me your photo is not clear in the Document. Then Another Day
I submit the document for Clear photo Document. Last Day 16-july-2009 . There is network problem
& Server problem all the stories told me . Still I am not making Any out Going Calls. I Really Feddup
Very very very very very very very poor Customer Service only is Airtel Customer Service.
Unsatisfied Customer
S.Arul
[protected]
I am also facing the same problem. I am in Chennai. Very very Bad customer Service in India is Airtel Customer Service. Only Incoming Call. I Can not Make Out Going Call. If I make a call Voice "Non-Subsimssion of Documents". Twice I am submit my Documents (Photo & Voters Id ). In The voice Message "Non-submission of Documents. Your Service will Resume after 8 Hours. Then I make call 121-Airtel Customer Service, Customer Service told me After 72 Hours Your out going calls Activated. There is Difference Between Voice Message and Customer Care Executive (8 Hours & 72 Hours). What a Joke ?. First Time Then Customer care Executive told Me to submit your Documents to Nearest Dealer your service is activated. No Response. Then next time Customer care Executive told me your Dealer is Deactived your out going calls. I raise the question why Dealer to block out going Calls? . What'a Joke ?
I really fedup. Then Next Day Dealer told me your photo is not clear in the Document. Then Another Day
I submit the document for Clear photo Document. Last Day 16-july-2009 . There is network problem
& Server problem all the stories told me . Still I am not making Any out Going Calls. I Really Feddup
Very very very very very very very poor Customer Service only is Airtel Customer Service.
Unsatisfied Customer
S.Arul
[protected]
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AirTel — non submission of documentS
I had already sumitted my documents along with the form and photographs to Mr Sandeep - an executive of Airtel for the postpaid connection. This is a corporate account. After which there was an address verification done by the airtel i.e both Residence and Office . My card was activated too. But after a week or so my outgoing was deactivated on the pretext that my documents and form was not submitted as Mr. Sandeep had left Airtel and joined some other organization.This negligence attitude of Airtel has disturbed me a lot