Airtel — CONNECTION SHIFTING IS NOT DONE

Address:

Durg, Chhattisgarh

Dear Team,


What you are working i don't know but one thing i know that i have applied to shift my connection and since last one month i didn't got any resolution and your billing department always calls me and harass me for the payments reminders .Now you say why should i pay the bills if i am not using the phone connection and who will bear the loss of my business due to my phone calls and now this is the last i am trying and then i must will pull you in the Legal Actions and i have much evidence .


Landline No.[protected]

Mobile no - [protected]
[protected]





My reference No.

Date[protected]
Account Number - 16266421.
Reference nos - 3697692 .

And here below in Red Colour is the sentence replied by your Nodal Department




" We are glad to inform you that, your request related to shifting has been registered with reference number 3697692. The same will be resolved within 3 days. "



On Thu, Sep 22, 2011 at 10:24 AM, <nodal.[protected]@airtel.in> wrote:

Dear Customer,



Thank you for writing to airtel telemedia services and giving us an opportunity to assist you.



This is in reference to your email on 21/09/2011 to our nodal office regarding shifting for your airtel account number 16266421.



Please accept our sincere apologies for the inconvenience you might have faced.



We would like to inform you that request has been registered with us regarding shifting vide reference number 3697692 and the same will be resolved at the earliest.



It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.



Please do write in for any further assistance.


Warm Regards,
Tarun Saini
Nodal Office


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=E12261AE2869AAD3305BACD13C5DAEED1863...⇄ E7294F8 6 F789BE528&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@4kinfotech.com
To: nodal.[protected]@airtel.in
Cc: [protected]@nccptrai.gov.in;[protected]@trai.gov.in;[protected]@trai.gov.in
Sent: 21/09/2011 11:47:31 PM
Subject: Re: COMPLAIN REGARDING CONNECTION SHIFTING [|BAL|Qrc[protected]|]

Dear Team,

Since last conversation i didn't got any resolution . My Connection is not
shifted to my new address and i am not going to pay any of my bills due to your
delay .Even no body responded in customer care and refused too . Whenever i
call to nodal officer ( [protected] ) it is again redirected to
customer care and they repeat the same that we are in process .Now i am going
to pull you out in legal actions .




On Thu, Sep 8, 2011 at 12:28 PM, wrote:


Dear Anand,



Thank you for writing to airtel telemedia services and giving us an opportunity
to assist you.



This is in reference to your email on 07/09/2011 to our nodal office regarding
shifting towards your airtel account numbers 16266421.



We are glad to inform you that, your request related to shifting has been
registered with reference number 3697692. The same will be resolved within 3
days.



We would like to inform you that, there is one time shifting charges of Rs.
300/- would be levied in your forthcoming bill. Please note that your number
may or may not undergo a change during the shifting process.



Further, we would request you to kindly keep a self attested photocopy of your
new address proof along with an original copy of the same readily available for
the verification. Our team will contact you for the verification of your
documents.



We hope that we have been able to assist you suitably.



It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.



Please do write in for any further assistance.


Warm Regards,
Ashu Gupta
Nodal Office


Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=99FB
770E92B6C95F11968ACD636474A444FB3D238BB16494A4BB4D62869ABEC167495F9 3 9 8
E7F86898A&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@4kinfotech.com
To: nodal.[protected]@airtel.in
Cc:
Sent: 07/09/2011 11:12:49 PM
Subject: Complain REGARDING CONNECTION SHIFTING

Dear Team,

I have Shifted My Office Recently and i want my Connection to be Shifted to my
New Address .Please make sure to Provide the facilities within 24 Hrs otherwise
from that day it will be yours Responsibility to pay the Bills .



NEW ADDRESS :

PRAGTI NAGAR MAIN ROAD
AZAD MARKET RISALI
PLOT NO - 6



--
Thanks & Best Regards,
Dev Dutta Anand

CEO & Founder
4Kinfotech - Complete IT Solutions

Visit us at: http://www.4kinfotech.com

Direct Line Call: +[protected],3229090| Mobile: +91 [protected]