[Resolved]  Airtel — Billed After Disconnection

Address:

Chennai, Tamil Nadu

Hi,

I have given a request to close the connection on 23.01.2013 - 9:43 am with the request number 27745720. I have been contacted by Airtel customer Care for change in plan with a lower rental , i have strongly requested them to close the connection as i dont require it any more. and also to make a point the Modem and the Phone connection are taken away and got disconnected around 25.01.2013. Also we have not used the connection after that. There wont be any usage on Feb Month. It is certainly not my problem to keep the account as active and charge me even after not using the connection. I have got a call from customer care around 20th march for the Request 30067062 which is raised on 15.03.2013 3:30 pm. I have stated the same and they mention that they will waive off that since i have not used it. Please note i have been using this connection for around 4 years and have never defaulted. Why should i pay rental for which i have not even used.

Thanks
Balasubramanian.


On Wed, Apr 10, 2013 at 1:31 PM, <Prabhu.[protected]@in.airtel.com> wrote:

To


.,Balasubramaniam,.,.
New No 32/75 Thiruvalluvarpuram 1St St,,32/75, Amaravathi Illam, 2nd Floor,Thiruvalluvarpuram 1st Street, Metha Nagar,Choolaimedu,600094,.



Dear Sir / Madam



RE: OUTSTANDING DUES ON YOUR AIRTEL [protected]

You have been our valued customer and it was a pleasure serving you on our network. It would be a great pleasure restoring our association once again by way of this communication.

This is in furtherance to our various repeated attempts to persuade you to clear the outstanding dues for your Airtel Telemedia Subscription 14160555 bearing [protected]. It is reiterated that the total outstanding amount as on date in your account is Rs.1203.72/-

Please treat this letter as a final reminder and we would again request you to kindly make the payment of the total outstanding amount within Seven days of the receipt of this letter.

In case of any clarification, we would request to contact [protected] / [protected].In addition to the above you are also requested to WALK-IN to our Airtel office between 10 A.M – 6 P.M on any working day, for resolution of the outstanding amount accruing in your account and as well as for payment collections.

It is reiterated that please treat this letter as the last intimation before initiating normal collection proceedings for recovery of outstanding dues, as per due process of Law. In case you have already made the requisite payment, please provide us copy of the receipt or any supporting document, and ignore the contents thereof.




Yours faithfully,
For Bharti Airtel Limited