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airtel broadband /499 unlimited plan Complaints - no followup

View all airtel broadband /499 unlimited plan complaints

airtel broadband /499 unlimited plan

Posted: 2010-02-09 by Vijay Gudadari

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no followup

hello sir,
This is Vijay Gudadari from the city belgaum state karnataka..
I've applide for the airtel broadband services before 15 days and i have paid rs2500/- in advance. I still have not been given the connection as i've even called them up many times..
Area: Sharaff colony
#109
opp to VLCC
tilakwadi Belgaum

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Broadband

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Comments

203 days ago by Airtel_presence [send email]

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,

Vinay Chugh
Airtel Customer Service Team

35 days ago by muzzu [send email]

dear sir/madam
my name is MUZAMMIL.A.BAGALKOTI. sir i havent paid my broadband bill because of your office staff they call me regularly and i told them send your bill collector to collect my bill but they always says me that i will send a bill collector but he didnt came to collect the bill and on 27/7/10 they disconnect my broadband they have to inform me that you came and pay the bill that i can do but now the disconnected what a careless service they are providing

29 days ago by airtelpresence [send email]

Dear Muzzu,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team

14 days ago by airtelpresence [send email]

Dear Muzzu,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Ricky
Bharti Airtel LTD
NET - Online Customer Support Team