Airtel Brodband Fraud
Hi,
I had a broadband connection with number 08041662102 in Bangalore. On 31-mar-2012 I called airtel customer care and asked them to disconnect my connection as I am relocating. I paid all the pending bill till then. The customer care person assured me they will disconnect in 7 days time.
After 3-4 days one person from airtel called and started brain-washing me to transfer connection to any my friends or relatives. I told him no one is there, ready to take the connection. He told he will get back in 2 days. He never got back. And my connection ramained active even after 7 days. I had already moved out of that house and I did not know the connection is active.
After more than a month Airtel people called me and told my connection is active and I need to pay bill for all the days for which I have not used their service. They conveniently deleted my request to disconnect and kept the connection active. I complained many times to customer care and they did not bother to correct the bill or disconnect my conection. They kept on torturing me by calling and asking to pay the bill that got accumulated over time. Now they are saying they will initiate legal procedure.
This is sheer fraud from AIRTEL. Don't believe this cheaters. When you ask for a new connection they will come and give connection in 1-2 days. They will somehow put you in highest monthly rental scheme to extract your money to the last penny. When you want to escape from their hold they will start slowing down. They want 7 days to deactivate or disconnect a service. They will pester you will calls to keep ur connection or transfer to someone else. And They will will delete your complaint and say you never raised any complaint. Dont go for this fraud company for your broadband or mobile service,
Tojo Mathew
Bangalore
|