Airtel Broadband — Broadband Connection is not working

Address:Bangalore, Karnataka

Hi,

We took Airtel Broadband connection just few days back and it is not working since last Friday. We filed the complaint #15632496 and #15804410 twice but no action is not taken till now.
We have called customer care more than 15 times but no luck.
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The airtel broadband connection is not working for the past 10 days. I have raised the complaint many times but i have just been transferred from one executive to the other. No one is ready to take responsibility about the complaint. The final status that i have got today is that the underground cable has been cut and it needs to be repaired.
The person who is responsible for this does not even know that the cable has been cut.

The landline no. for this is 42191421

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