Airtel Broadband — Billing and Shifting

I had shifted my residential premises and requested for connection to be relocated. Airtel did honour that in a few days time after receiving all documentatins. Unfortunately since 6 months i had been trying to get the address changed so that i can receive bills on time and nothing happend. I escalated to their escalation dept., but everytime it was a blanket promise that the bills will reach the same day and apologies... frustrated i disconnected. On top of this after disconnection, i got the bills and the courier representative was showing faces to my family which is the most irritating part. If companies cannot take care basic address update i wonder how they will handle technical problems!!!! God Bless Airtel!!
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Hi
I too had the same problem, Frequent Disconnection
i was not able to browse for not more than 10 min continiously...
each and every time i gave a complaint their technicians will come and change the modem or splitter or cables etc..
but still i had the same prblem i dont know what to do
either the problem is with airtel or in my desktop ?
the link gets cut of frequently
and again gets connected...

If any body come across a solutions please mail me
karthik.[protected]@gmail.com
Sir,

I am suraj from trivandrum. I am using 4 airtel phone connections and one unlimited broadband connection.

[protected], 4064158, 4064095, 4064221
[protected] this number is broadband.

My compliant is broadband connection. Air executive told (executive name: Ratheeh Kumar-[protected])BROADBAND UNLIMITED PLAN MONTLY FIXED CHARGE INCLUDING TAX RS.799/-. I take one broadband internet connection. Using 1 month. 1st bill is coming 727/- i am paid that amount. Second bill is coming Rs.906/- that is bill problem. I call customer care but told your amount is 799 + service tax 12.36%=100.86 = 906. But first bill amount 727/-

Sir please clear the bill amount and Mr. Ratheesh Kumar, wrong information told customer take neceessary action my complaint.

Thanking you,
yours faithfully,

A.V. Suraj Kumar
[protected]

Airtel Broadband — refund chequeof pre cacellation

sir,
i applied to get the broadband connection, but the DP have not found near my house that is why the broadband is not connected.Then the refund cheque is not give to me till now yet the connection is of the date 11 june 2007 when i call them then the reply is very shamefull, many times they did'nt picked up my phone. sir after a long period i decide to complaint.Plz help me.
Thank you SUSHIL KUMAR
ADD.-84/1, sector-9
nagar MEERUT(U.P.)
i am very hopeless to connect with airtel
dear sir/madam, this complaint is serious, since from 5 days our internet is not working due to poorest speed, like to say is 5 min it will be working properly again it will be disconnected, again after 15 minutes works again disconnected please check it out the problem, and dialup sound is not comming at all in our phone instrument please check it as soon as possible.This complaint to technical department. our landline number is [protected], mob no--[protected].

jankari — salah

mahoday
mai prarthi aap se yah jankari prapt karna chata hun ki kisi bhi prakar ki C D Vides aur desh me bahar bheji ja sakti hai kya? by ragistar air post.

Airtel — Non-installation of broadband after collecting fee

Dear Sir/Madam
With the intention of expanding my services bought from Airtel, I had applied for a landline connection alongwith Wifi broadband internet connection for my residence. This was on 18th Oct 08, Form no. 1507151. A fee of Rs 500 was collected by the Marketing Exec Mr Sachin, M:[protected]. Though he had committed to get the account activated in 4 days, even after 7 days, till 24th Oct, it was not done. During this period, the person for installation cell, Mr Rahul, M[protected], intimated us that the intercom wire in our flat are not installed. He said this without even visiting the premises. When we told him that the intercom is already working at our flat and not only that Airtel is already present in our building, he would not listen to us. As a matter of fact, the flat next to us on our floor is already using Airtel services.

I have, subsequently, put a cancellation request for the connection. However, what is appalling is the unprofessional attitude of your executives. While Mr Sachin used such tactics like "I have to meet my sales targets, so I'll get the connection in 4 days for you" while communicating with my wife for getting the fee, after 2 days, both him and Mr Rahul stopped even taking our calls.

I may not go for your connection anymore. However, I thought it right to inform of your executives working style.

Hope you take some steps in this regard.

Anirban Mazumdar
very slow speed from your airtel connection. iam really disappoinment.. help to care me

Airtel Broadband — Signal are very poor

I have airtel broad band connection, we got wi-fi installed as modem from Airtel.but strenth os signal is very weak, We have made complain somany times they come and do some thing it works for a day or two and stops after this.

Airtel — Creating problems in shifting Broadband connection

Hi,

I lodged a request with airtel to shift my broadband connection with airtel twice (Request no are 64311 two weeks back and[protected] Dated 04th november08). first of all they never reverted back and i had to call them again and again for the same. and later they have given me one more request no. after which again i called up to get to know that they doesn't have any port although people are using the broadband in my flat itself. i don't uinderstand can't they just increase one more port when a customer like me who is using airtel for last two year.
I am facing problem because of this. and airtel people are not listening at all. i have no idea what to do.
I took a connection from Airtel (Broadband), But from last 1 month that was not working .
hi
iam ahamed hsusain iam using airel broad band connection i want my broad band bill during oct25th to nov 25th and my broad band number is[protected]

Airtel Broadband — heavy charges of billing than marketed

I was offered a 499 unlimited pack of b/b connection from airtel on 1.12.2008. today i got a bill for rs.155/-after adjusting rs.500/- i paid for regn. i was told that by marketing (airtel direct team) that i have to pay only the phone call charges in addition to rental of rs499/- (taxes applicable) with unlimited broadband facilities. but today i got a bill by which i have to pay rs.155/-.monthly charges for 1-5/12/08 comes to rs 83.17 other charges rs.500/- taxes rs.72.08 total 655.25 deducting rs 500=155. I dont understand for usage charges of rs.83.17 how i can be taxed rs.72.08. further how rs.83.17 comes for 499+taxes plan. May please help.
i want to cancel my airtel broadband net connection... how to process it..

Airtel Broadband — Worst after sales service

I have been using airtel services from last 8 years and was really satisfied with the quality services airtel had, untill recently where i have been chasing airtel customer care dept from last 3 weeks for activation of my braodband connection and a change of plan.
In oct08 i was out on business trip for a month, so had discontinued my Broadband line for a month after speaking to airtel customer care on condition that i will switch back original plan after i come back to city.
I came back on 01_Dec 08 and since then i have been following up with airtel(nearly 15 times) for resuming my connection and finally finished all paperworks on 11 Dec08 after many follow up sessions with airtel. I was promiced that my job will be done within 24 hrs but till date not a single call from airtel . Everytime i call up airtell the line keeps shuffling between techical team and customer care for hours with no solution and only new promices .Had it been BSNL or some other service provider, this kind of service was expected but not from airtel.

My last( 10 th or 11th) complaint with airtel was on 16 dec bearing comp no[protected]

Till date i am not able to use internet at home and planning to switch to some other service provider.

Airtel Broadband — appercition

this not a complaint hats of to there excellant crm i sincerly regret un sorry abt the excess billing the billing is accurate usage only i was misled by false rumor yhey are doing everythihg for safe crm comfort
i thank all the staff of AIRTEL 4R EXCELANT CRM SERVICES
I WANT THIS COMMENT TO B POSTED IN BEN Q TAMILISH WEB PAGES
WARM REGARDS HAVE A NICE DAY KUMAR
AIRTEL SERVICES B IT TELEPHONES LANDLINE MOBILE BROADBAND DTH MPEG4 EXCELLANT MARVELOUS EXTRAORDINARY WAY ABOVE EVERYBODY V CAN FIND PARALLEL IN TVS GROUPS HIQUALITY SUNDARAM MEDICAL FOUNDATION HEALT CARE THE BEST IN WORLD SPECIAL THANKS TO DR.ARJUNRAMGOPAL DIRECTOR SMF WEL MANNERED GENTLEMAN TO THE CORE I WAS TOUCHED BY HIS CALL TO ME ON 29/10/08 AT 11.30AM THRU HIS BOARD DIRECT JUS TO XPRESS CONCERN CARE GREAT JUS GREAT KUMAR
our broad band connection no. is 41731787.we were using for long time.there was no problem. so, we decided to change our plan to ulimited usage for the same we changed plan calling air tel service personel and we got confirmation also.
but after that we got bill with old plan only with additional internet charges, even after being plan change they have not activated.for this we are not responsible.so we cancelled the connection.
according to our account our bill total outstanding...2000/-
our deposit is with airtel rs.1500/-
balance we have to pay 500/- we have to return instrument so, make necesssary arrangements to make effect.get your balance and settle account.reply soon
thanks with regards
i see to the all call

Broadband — Request not fulfilled and bad connection

I am one of many sufferer of reliance broadband service. it is erally pathetic. from past 2 months i am making request for plan upgradtaion but each time i call the guy on other side says that there is no such request from your side even if i prompt the request id. this has happened atleast 15 times with me. at last i requested them to disconnect the connection but with this the same problem. they are not taking any action and slapping bills even if i have stoppd using the srevice.

i strongly suggest anyone not to invest in any kind of reliance service you will surely regret at end.

Please if some body could help out of this, i will be thankful.

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