[Resolved]  Airtel Broadband — overcharging and miscommunication on usage which is different from plan

Address:

Delhi

my limit is 10GB for 512 kbp and after that 256 kbps which i confirmed from Call center as i have been charged 50 paise per call. anc call center Interaction ID is[protected]

i want to take it further. my airtel number[protected]

Why airtel always have billing complaints and you people are charging for calls also now.............this is all company strategy to misguide customer and make money.

jayvijay
43557416

--- On Sun, 28/11/10, [protected]@airtelmail.in <[protected]@airtelmail.in> wrote:

From: [protected]@airtelmail.in <[protected]@airtelmail.in>
Subject: exceeds quota allowed in the billing cycle.
To: [protected]@yahoo.com
Date: Sunday, 28 November, 2010, 8:56 PM

Dear Airtel Customer,
Your Airtel Broadband plan gives you 600 MB per billing cycle. You have currently consumed 100% of your free GBs. Any further usage in this bill cycle will be charged as per your bill plan.
Please monitor your usage for the remaining days of this bill cycle and ensure that your modem is switched off when you are not using your broadband connection.If you have any queries, please feel free to contact us at 121 from your Airtel Landline.