[Resolved]  Airtel Broadband — Do not go with Airtel Direct Sales

Address:

Chennai, Tamil Nadu

Don't go with Airtel direct sales, buy Airtel services Online to get offers. Either Direct Sales Person don't know the information correctly or untruth. Direct sales comes to door step with pamphlet. I said him that I will get offer rs.500 or free wifi modem offer, if i book online through website. He said He will provide the same, just pay a month advance rental(Rs.1000). So I gave a month rental with application form & documents.

A month gone, first bill reached me without any discount. I started complaint through Customer Care, they gave reference number 28022914. But, without any information they closed the ticket.

Again I compliant, they gave another reference number 28762156. A person called another day and said that it is activation fees. If I did not pay any advance rental, Airtel will add activation fees in first month bill(Hidden Charges?!). They said another person will get in touch with me.

Today I called CC and enquired about the ticket. They said it is closed. Stating that "Wrong Commitments" from sales person.

Again new reference number assigned 30432538.

I am not sure, we will get offers if we booked new services through CC.

Lesson learned: Don't buy any Airtel services directly, go with online to get maximum offers.