Airtel Broadband Service — Airtel Broadband - Not working for last 1 week | |||
Hi, Me and my Family live in Ramasamy street in Gopalapuram, airtel number : [protected]_tn. This is with great frustration I am writing this email... During July 2012, Airtel broadband (4 MBS) was installed and now (September 2012) there are numerous (atleast 15-20) calls made to service centre for disruption of service. The connection is not reliable and there is a pathetic delay in people coming and attending to the calls. Everytime, they give an ETA of 3 days and after that the problem is fixed temporarily and the problem repeats in less than a week. I would request an answer ASAP from Airtel: a. Please give a permanent fix if you are interested in retaining the customer ( or ) DISCONNECT IMMEDIATELY . There are other better companies who would provide a better service than AIRTEL. b. For service that is not used for more than 15 days in 2 months period, why should Airtel charge me? Is there a way to refund the money back? Was this information helpful? | |||
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AIRTEL BROADBAND SERVICE — Complaint regarding broadband services | MENTALLY THREATENING ME AS A CUSTOMER
I am completely frustrated with the service now a days given by airtel. Though I am Airtel customer since last 6+ years, never faced such a pathetic situation. In last 6 months I have raised aprox 20+ complains, few are listed below for the reference. Almost every evening I am calling the customer care and asking update on my complain. Some time they say ticket is resolved and some time your ticket is in reopen state very soon some back end person get in touch with you and will resolve the problem. But nothing is going forward since 28th Oct. Mean while I had call with supervisor as well in the customer care, he also repeated same response.Complain no :1225934 Date: 25/07/2011
Complain no :1449820 Date: 29/07/2011
Complain no :2499730 Date: 18/08/2011
Complain no :3253076 Date: 31/08/2011
Complain no :3517912 Date: 05/09/2011
Complain no :4996534 Date: 01/10/2011
Complain no :6233384 Date: 25/10/2011
Complain no :6292820 Date: 27/10/2011
Complain no :6331784 Date: 28/10/2011
I don’t know where to go and how to get rid of this problem. I am really helpless and after reaching the home, I can’t do my office access.
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Airtel Broadband — BROADBAND NOT WORKING
MY AIRTEL BRAODBAND NO IS [protected] . MY INTERNET CONNECTION IS NOT WORKING SINCE 7-8-2011. MY COMPLAINT NO IS 1980724. THE COMPLAINT IS STILL NOT RESOLVE AND I AM UNABLE TO USE MY INTERNET CONNECTION.REGARD
DEVENDER ANAND
MOB: [protected]