Airtel Broadband Services — Phone Dead for past one week

Address:

Bangalore, Karnataka

I have been using Airtel broad band connection from past few years and there were no major issues till now.The minor issues being promptly solved during a days turnaround time.
But from past one week the phone has been dead and internet has been not working.I had raised a request with call center with request id 44988684.Till now i have seen the most worst customer service ever.They simply dont seem to bother about how to resolve that.

Fed up, i raised a request for disconnection.The call center personnel said that she will send me a confirmation mail.But till now i havent got any such mail..

Airtel customer service is not as good as it was in the past.Perhaps the management can take a clue from this if they want not to lose thier hard earned customer base from past.